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Tips to Make Your Call Center Job More Enjoyable - Finnegan Pierson - ContactCenterWorld.com Blog

Tips to Make Your Call Center Job More Enjoyable

Photography of Woman Using Laptop

Do you work at a call center? If so, you may find the work environment a bit dull and, in some cases, sad. If your employer isn’t taking steps to help improve overall employee satisfaction and morale, why not take things into your own hands? Here are a few tips to help ensure your call center job is enjoyable.

Bring Snacks  

Even if you don’t have a lot of money, having snacks on hand (and a few to share) is a great way to boost your mood. Why not purchase a few chocolate bars and leave for others in the breakroom? Doing this can instantly lift your morale, along with some of your co-workers.

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It may even be worth it to approach your manager about getting the company to spring for snacks. After all, happy workers are more productive workers, which means it’s only going to improve the business’s bottom line.

Be Positive

No one wants to be around a “negative Nancy” all the time. Rather than complaining and griping about everything that’s wrong or bad, consider being the “glass half full” person at work. You’d be surprised how quickly a positive attitude can rub off on your co-workers and even your manager.

Ask for Feedback

If you are like most people, you want to do your job well. However, how can you know what areas you should improve on if you never receive feedback? Chances are, regular feedback and reviews are a part of your workplace, but if they aren’t, why not ask?

Take the time to speak with your manager to ask them how you are doing and if there is anything you could improve. Make sure you are open to any feedback given, as this is only going to help you do your job even better. Improved performance can also boost overall happiness levels at work.

Take Steps to Remain Well

You likely already know – a healthy workplace is a happy one. In addition to adding supplements to your daily routine, such as the gundry prebiotic, why not ask upper management about starting a wellness program for everyone? This type of program is going to encourage everyone in the office to get active and live a healthier life.

You can even spearhead a corporate race or ask management to chip in to get everyone a gym membership. Staying healthy and promoting health at work is another great way to improve the overall work environment.

Consider Volunteering with Your Co-Workers

Nothing is going to provide that “feel-good” feeling more than helping someone who is in need. Take a few days each year to volunteer with some of your co-workers. This is going to bring you closer together and you will be doing something for the greater good in your community.

You can volunteer in any way you desire. For example, you could visit the local animal shelter or even paint a building in the downtown area. Find something that is needed in your community and get to work. Working together out of work is going to help create a more cohesive team when at work.

Bring the Outside In

Having plants in your office or at your desk can help to reduce stress, increase productivity, reduce absence rates, and clean the air. Also, if you work in an area where there aren’t many windows or any natural light, a little “green” can go a long way. This will help to brighten up your space and help you feel happier.

Working at a call center may seem tedious at times, after all, you are doing the same thing over and over again. However, when you take control of your happiness – at work and otherwise – you will find that you are more productive, happier, and ready to make a difference by doing your job the best you can and helping your co-workers do the same. Get creative, too, and add more things that will make your work more enjoyable.

Publish Date: December 6, 2019 10:23 PM

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