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6 Tips For Improved Cloud Security - Finnegan Pierson - ContactCenterWorld.com Blog

6 Tips For Improved Cloud Security

Moving sensitive business information onto the cloud is a popular move for many modern businesses. The cloud offers a lot of safety and functionality that would otherwise be impossible and can give many businesses a leg up on the competition. But it also comes with a lot of challenges. Here are a few tips to ensure you're maintaining safety as you use the cloud.

 

  1. Establish Security Baseline

A security baseline should be the first step for any business attempting to use cloud computing. The purpose of a security baseline is to establish ground rules for safety guidelines that everyone involved in cloud storage will understand and follow rigorously.


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To maintain cloud security, it should be clear who has what level of clearance, and that the cloud architecture has been specified. There are existing security guides that can help you figure out how to establish your baseline that can be helpful if you don't know where to begin. And as always, maintaining guidelines is the number one way to make sure they remain effective. 

 

  1. Understand Your Provider

If you're using a large public cloud provider, you'll see that most of them have the same "responsibility model". A responsibility model exists to establish which aspects of security are the responsibility of the provider and which are up to the customer.

You may have assumed that your provider will be handling all aspects of security, especially if you're paying top dollar for the service, but it's better to double-check than to have holes in your security. Ensure that you know your own responsibilities by reading the fine print before signing anything. 

 

  1. Provide Security Training

If using cloud computing is a new development in your company, your employees shouldn't be expected to understand how to use the new software safely. It's extremely easy for untrained employees to accidentally (or otherwise) open the business up to security breaches. Before you start having anyone work with the cloud, have them trained on best practices according to their level of clearance.

 

  1. Model a New Attitude

Your office probably has an established attitude around the data, files, and documents hosted in your office. It's important that everyone in the office has a different attitude about hosting your information on the cloud. Each team within the company will have to operate differently than they were used to and will have to grow accustomed to faster and more up-to-date styles of working.

 

  1. Choose Vendors With Care

Whatever security vendor you go with in the end is going to dictate a lot of the security of your cloud content. It's important to look for a vendor that has all the required certifications and is able to tell you exactly what areas of security they can cover. Avoid any vendors that won't answer questions about their security practices or give vague responses. Try to find a vendor that will honestly speak about security breaches they've been involved in and how they handled the situation.

 

  1. Security Beyond the Cloud

For the best possible results from security measures, any business would do well to ensure they have good safety practices in place across all operations. Security is as much about attitudes and environments as it is about the right software.

An office where everyone understands rules and regulations is an office where cloud computing can be deployed much more safely. There's no point in establishing policies and best practices if they aren't upheld in all areas of business, and employees will be more likely to follow these policies if consistency has been modeled across the board. 

Using the cloud has the potential to make your business faster and more cost-effective. Like any big change, you have the possibility of opening yourself up to security risks. Use these tips to ensure your business is prepared to use cloud computing to its fullest potential while mitigating the potential risks involved. 

Publish Date: May 18, 2021 7:34 AM

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