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A Guide to Running Your Company's Operations - Finnegan Pierson - ContactCenterWorld.com Blog

A Guide to Running Your Company's Operations

Running any type of business comes with a set of unique challenges and successes. No matter what type of business you own or operate, this article can serve as a guide to running your company's operation. Everything from starting your business to keeping it running smoothly will be discussed throughout the course of this short article. 

Have a Structured Business Plan

A business plan is not only structured to help the business owner and employees, but also so that investors know what they're paying for. Plus, even if you run a small business, having a structured business plan can help to organize the business's operations. 

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One of the most important things to consider when making a business plan is your business's cash flow. According to the accounting website Fresh Books, it takes about two to three years, on average, for a business to turn a profit. For this reason, it is important to have a business plan put in place that can make up for the business's losses in the first couple of years. Make a plan for how you plan on spending the money once you begin making more than you are paying out in expenses.

Get a Working Capital Loan

If you are having trouble finding enough investors to cover your initial start-up costs, then you may want to consider getting a working capital loan. Working capital loans are great for businesses that are just starting out, as they can work to cover the costs of buying merchandise and hiring new employees.

Working capital loans work differently than an average business loan. These loans are meant for businesses that expect to earn money for a short period of time. As mentioned, these loans are perfect for covering start-up costs. They are also great for businesses that are going through a slump and need some extra cash to cover their expenses until the business is running as usual again. 

Invest in Marketing

Marketing, which ties in with advertising, is key for getting attention for your business. Without attention from clients, a business isn't likely to succeed. However, investing in marketing doesn't necessarily mean investing a lot of money in marketing, so long as you are okay with investing more time in it.

There are two basic ways to invest in marketing. One way is to invest your money, by paying for advertisements or hiring social media managers. The other way is to avoid spending money but doing all of the promoting, usually on social media, yourself. Of course, if you want to go with the free route, it is important that you are technologically savvy if you expect your social media campaign to be successful. 

When it comes to social media, it's best to post advertisements or content customers can connect with on a semi-regular basis. How often a person or business should post on social media varies based on what social media website you are using. Typically, posting at least once or twice a day is a good start. Posts should also be interactable. Try asking customers questions or announce sales with a prompt something like, "Which of our items would you buy if you used this 20% coupon?"

Connect with Clients and Customers

Along with marketing, social media is generally a great tool that businesses can use to connect with their clients and customers. Social media and a business's online reputation helps to make a business more transparent. If possible, allow customers to leave reviews on your business's website or social media page. When customers see positive reviews, they are more likely to trust and use that business being reviewed. 

Whether you are looking to start a business or to improve the organization and success of a business that is already in operation, follow these four tips to get started. Although these tips are simple and small, they can help to make a big difference when it comes to your business's success.

Publish Date: March 28, 2020 2:20 AM

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