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Finnegan Pierson - ContactCenterWorld.com Blog Page 11

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Investing in Your Investors

 Most companies that last beyond the first few months of being in business need investors. Usually, you have to spend more money than you make for a while, and if you don’t have extra capital from investors, you probably won’t make it. However, the support system that investors’ money provides comes with a price; now you need to make sure that you keep your investors satisfied with how you run your business so that they do not withdraw their support. Follow these tips to make sure your investors are happy with your decisions.

 

Know Your Investors

 

Just as people have very different personalities, your investors may want different kinds of updates from you. When an investor pledges his or her support, ask what kind of communication he or she would like to receive. Should you send a weekly email with a list of what is going on, or are monthly updates sufficient? Consider sending a follow-up survey annually to get a feel for how often your investors would like to hear from you outside of in-person meetings.

 

You should make an effort to get to know your investors personally, especially in the early days of your business. When you communicate about the company’s prospects, also ask about their personal lives and share details from your own. They will be more likely to stand by you during rough patches if you share a personal connection. You can also maintain these relationships by sending out an office holiday card in the winter. Include a picture of you and your employees and a letter with a list of the year’s accomplishments signed by all of the workers.

 

Know Your Data

 

Another aspect of having investors that you need to learn about is what kind of data they would like to see. Some investors find the usual kinds of data about businesses, such as sales records and the amount of profit made, enough to sustain their continued support. However, others may want more in-depth information from alternative data. If you have honest business practices, you have nothing to hide from your investors, so you should give them any information they want, as long as the requests are reasonable. Make sure that you are knowledgeable about any information you give to them so that you are prepared to discuss it if the occasion arises.

 

Know Your Business

 

No matter how much money or goodwill your investors have, they are probably not going to continue investing in a failing business. Every business goes through rough patches, particularly in its early days. However, if you are having difficulties, you need to show your investors that you are working hard to get your company back on track. Communicate with investors even more than usual during periods of financial difficulty and be completely honest with them about where their money is going. Make sure that you put in extra hours so that they see that their money is not going to waste because of your laziness.

 

Even as your business grows and you become less involved in the minute details of your company, make sure that you stay current on new plans and products. Your investors want to know that you still care about the idea that you were so passionate about a few years ago. After all, if you don’t care, why should they? Speak to your employees and communicate what they say to your investors. Be proactive in sharing new projects and expansions. Your investors are entitled to an early look at your developments, and you need to be knowledgeable enough to give them the information they want.

 

Many entrepreneurs find speaking to investors to be frightening. However, if you take the time to learn what they want and then adequately prepare yourself with the facts about your business, you have nothing to fear. Follow these tips and you will be ready to share your business’s success with the people who are making it possible.

Publish Date: December 13, 2019 7:34 PM


Keeping Your Business Data Secure

Many business people today can agree that if it wasn't for the technology we have available today, operating a business would be a lot more challenging for them. Online devices have made managing businesses as easy as touching a button, allowing things to get done faster and more efficient. But like with anything in this world, technology is not 100% perfect, and it definitely has some downsides to it. One of the biggest disadvantages of using online devices for business is information being stolen. With the convenience of using online technology, there are a lot of people that use it to store their private information as well as there credit card details.

In order to do business online, it does require you to give some kind of personal information without any way around it, especially financial information to receive payments. But this is where problems can arise since many scammers and thieves are aware that there are thousands of business people that need to make purchases online and receive payments as well. Cybercriminals find that stealing money or people’s personal information online is easier and more clever. Online researchers like to call this particular act “cybercrime”, and according to due.com, more than $1 trillion between 2017 and 2021 will be spent to prevent it. Here is how small business owners can protect themselves from cybercrime:

Cyber Thieves Go After Small and Big Businesses Websites

To be honest, cyber thieves will try to steal whatever business data they can get there hands on. But most importantly, they will try to go after financial information specifically. They can also go after data transformation which is normally integrated and stored by businesses and corporations and normally holds a lot of valuable information. This data can be from the small business owner’s website when customers want to purchase something and give there credit card details. On a website, all of the business owner’s financial information is connected to there customer’s banking information in order to receive payments. Cybercriminals know this, which is why if the companies website is not secure enough, it can potentially expose all of the website’s customer’s credit card details. Not only can this open the door for thieves to have access to the customer’s money, but if customers realize their credit card was hacked through your website, it will make them skeptical of being a customer of yours ever again.

As a business person, it’s not only a companies job to sell and serve its customers but also to protect them. Hackers are usually familiar with software that has been in use for more than 6 months plus. It takes weeks and even months to study the software and figure out how to hack it. So if you are wanting to know the best way duck and dodge scammers, start with updating your software at least every three or four months. To know more details on protecting your small business website from being hacked, go to 5 Simple Tips to Secure Your Website from Hackers.

Email Security For Your Business

When doing business, many small business owners do not pay much attention to the importance of protecting their emails and their customer’s emails. Although emails do not seem like they are a useful target for scammers and hackers to go after, it is still a potential gateway for stealing financial information.

Cybercriminals also want people’s emails because it can give access to the user’s online login details of stores they purchase from and could potentially reveal other private information of theirs. And of course, many of us can easily forget our login details of certain websites we have accounts with, and in order to recover it, we get an email to reset our passwords.

With that being said, access to you and your client’s emails can lead to credit card financial details if they can get access to your login information on other websites. So protecting you and your customer’s emails is vital in doing business as well as it is protecting your business website. To know more about ways to protect against email hacking, go to blog.avast.com.

Publish Date: December 12, 2019 9:53 PM


Bitcoin for the Baby Boomer

What is Bitcoin?

Bitcoin is a system that enables payments to be sent between users but it does not pass through a central authority, which means it does not pass through standard banks or payment gateways. So it is basically electronic currency and that means that Bitcoins are never printed in the form of dollars or paper money. That they are produced by computers all around the world so, it's using free software.


What is Bitcoin tax ?

If you have ever dealt with or traded cryptocurrencies you should definitely include bitcoin tax in your tax forms, especially if you didn't make any money. Utilizing tax is one of the best ways you can establish tax calculation services and that can help you work out your gains and losses. This will help you while producing all of the information and data that you will need to file your taxes.



Should Babyboomers Invest?


The current discussion is whether or not baby boomers should be taking their interest and current investments over to the new aged bitcoin system. Although, the currency is fairly new and sort of unpredictable, it's not like the Baby Boomers have many other options to expand their retirement funds. Bitcoin has jumped from $5.48 per coin to $1,040 per coin and all the way to down to $800 per coin; all within the first week of one single month. For the Bitcoins to change so rapidly has been a very common trend. The trend doesn't really have specifics, it's almost as the coins could gain and lose hundreds of dollars in value in one day. And, investors would simply standby while enjoying the show. It is very common and everyone wants to know if the system will crash or if it will skyrocket one day.

What is so great about Bitcoin?


Bitcoin greatest quality is that there is not one single institute that owns or controls the Bitcoin network. It is basically maintained by a group of are coders. And, that group has placed the control of Bitcoin into the hands of another computer coding system. That system is run by an open network of computers that are dedicated to the system that is actually spread across the world.
This entire system makes it much easier for people to cope with the digital age, especially those that are uncomfortable would bank are run. There are old fashioners around that prefer to keep their hard-earned money within their arms reach.
Bitcoin Supply is tightly controlled by the underlying algorithm. Meaning every so often as a little number of Bitcoins trickles out of the system and into the public access. And, it happens until the maximum amount of 21 million Bitcoin has been reached the public.

How do you use Bitcoin?


This is one of the greatest things that baby boomers are able to fully enjoy that you can actually use hard cash credit debit cards, wire transfers, and other cryptocurrencies to supply you to purchase Bitcoin. And, that basically depends on your location. All you have to do is set up a wallet to allow for the safe storage of your Bitcoin. This provides a safe location and when you open an account to exchange then cryptocurrency exchange accounts are able to make exchanges such as buying and selling Bitcoin on your behalf.
Most exchange locations accept payments through bank transfers, credit card and there are actually some companies that are working towards being able to work with accepting PayPal transfers as a form of payment. There are also certain ATM machines that will send Bitcoin to your wallet in exchange for your hard cash. The AMT methods work similarly, you just simply feed your bills into the ATM machine and hold up your wallet's QR code up to the screen and it will wirelessly correspond the amount of Bitcoin right into your account.

Publish Date: December 12, 2019 7:57 PM


How Can Bosses Make Work More Exciting For Their Employees?

When your business prioritizes the happiness of its employees, they will be empowered, and productivity will increase. Most of the worker’s moods get drawn from the attitude of their manager. Even if the business reduces the working hours but still ill-treats its employees, they will be unhappy. Ensure that you treat all your workers with respect and professionalism.

Below are methods that you can use to ensure that work becomes more exciting to your employees. 

Listening 

Being a great listener is an essential and admirable quality that you should have as a boss. You should practice listening with intent when engaging your staff. Similarly, when talking to your team, be present, and create time for them. Avoid having pre-existing biases when listening. Instead, have an open mindset.

When you are biased, you will not listen to your employees. Furthermore, employees will be unhappy because they feel unappreciated. Thus, their morale and productivity at work will start to diminish. You can take a course to know the employee engagement ideas to help you interact well with your staff.

 As a boss, engage your employees often and ask them for bright ideas. Encourage them to participate and contribute their insights for the betterment of the business. When you listen attentively to your employees, they will be more open with you as you will have earned their trust.

Feedback

As a leader, you should give your employees regular and detailed feedback. Regardless of the negativity or positivity of the feedback, it is still vital to communicate it to your workers. Doing so will enable you to create a work environment that they will enjoy.

You can pass around the employees’ cubes and check on them to see how they are faring on with work. Thus, they will feel appreciated and cared for by the organization. Furthermore, you can explain to them the importance of their work to the success of the business. When giving feedback, conduct it on a face-to-face level. You can go to their offices and provide them with inputs.

Connectivity To The Mission

As a manager, you should practice connecting the roles of employees to the goals of the business. Your employees will feel happy when they know that their jobs matter to the organization. When workers feel unappreciated, they will be cold in their operations, and this can reduce their productivity.

Learn ways that you can employ in connecting the roles of your workers to the mission of the organization. Make the goals and what you want to do for your business come out clearly in the job description of employees. Additionally, explain to them how their roles will fit in realizing the mission. 

Reasonable And Fair Pay

When your employees are getting paid well, they will be jovial. A worker can feel taken advantage of and unappreciated when they do not get fair salaries. When this happens, their productivity might reduce as they will be unhappy.

Ensure that you pay your workers fairly. Additionally, offer them promotions and the opportunities to build themselves. Train and provide the employees with courses to help them advance in their careers. When you do so, they will be enthusiastic about their jobs and put all their efforts into helping the company succeed.

Understanding

Do not be an inflexible leader. When an employee faces a problem, be lenient, and put yourself in their shoes. Show compassion to your workers and avoid looking down upon them. When a worker reports late for work and offers valid reasons, understand them instead of punishing them.

When a business has a boss who is understanding, the working environment will be relaxed. Be flexible to the changes that may present themselves at your organization and act according to the present demands in the business. Thus, the productivity of your workers will increase as they will feel understood.

When your employees are well motivated, they will be happy. Treat your employees as humans rather than tools, and they will increase their level of productivity; thus, the business will be successful.

Publish Date: December 12, 2019 6:59 PM


Strategies To Improve Your Call Center’s Efficiency

Many customers claim that dealing with a call center is not always a pleasant experience. However, that isn’t a surprise, given that customer demands have increased and evolved with the onset of the modern era. Call centers have to keep up with tech trends so that they don’t lose their loyal customers in the long run. The chances are that a call center attendant will, at some point, come across unhappy customers. Most problems in call centers are process-related. However, call centers can improve their customer satisfaction and retain their loyal customers by improving the efficiency of their processes. Call centers also need to strengthen the way their agents serve their customers. Here are a few ways call centers can improve their operations.

 

Artificial Intelligence

One way to improve the efficiency of a call center is to hire call center quality assurance, experts. Though that’s a feasible strategy, hiring many call center agents is not always efficient. Not to mention, the cost of scaling up your workforce can cost a fortune. Fortunately, call centers can now utilize the power of artificial intelligence to improve their processes and lower their monthly wage bill. Virtual assistants do not suggest layoffs, but instead, come as a much-needed helping hand.

 

Buyer Personas 

Your brand may have a compelling story to tell, but that won’t help if you don’t understand your target audience. Knowing who your target audiences are can help a brand build appealing character personas. As an entrepreneur, you want to know why customers prefer your brand over your competitors. Know the type of customers you are serving and what you can do to improve their lives. Gather insights about your target demographic and step into their shoes before launching a new product or service. Utilize customer opinions and complains to understand what clients are interested in and what they dislike. Encourage your workers to buy from you so that you can know areas that need to be improved.

 

Standards

Call center standards are a set of guidelines that should be followed when addressing customer requests and queries. Agents in a call center without a clear set of rules deal with customers the way they see fit. However, creating call center standards isn’t a walk in the park. Too many standards can even hinder the performance of a call center and make conversation with customers seem monotonous or robotic. Creating strict standards for things such as checking account balance and remote printing can frustrate call center agents and make them less productive. Call center standards should resolve customer queries effectively, make them feel welcome, and create additional opportunities.

 

Call Center Software 

Besides virtual assistants, call centers can use many other software programs to improve the efficiency of their existing processes and systems. Smart insights and 360-customer view are a few of the things that call center software can do for your call center. Call center agents will, sometimes feel not valued enough and end up wasting valuable time on longer breaks or useless activities. However, equipping your agents with software proves to be one of the best decisions a call center will ever make. The rule of a call center is simple; if agents are happy, customers are as well likely to be satisfied.

 

The struggle with the efficiency of a call center is common in many organizations. This challenge has, over time, become prominent, given that effectiveness is directly tied to the overall performance and overhead costs in a contact center. Coping up with staff turnover, unexpected upticks in demand, and other contact center challenges makes it, even challenging to manage a call center. Fortunately, setting standards and investing in call center software can equip call center agents with everything they need to resolve customer queries effectively. Nothing derails the performance of a call center than poor communication and call traffic distribution. Sending a customer to the wrong agent often ties up lines, making the entire contact center fall behind.

Publish Date: December 12, 2019 12:57 AM


Reasons Why Entrepreneurs Need a Mentor

A wise person learns from other people’s mistakes rather than waiting to learn from his mistakes. Entrepreneurs who have received mentorship from successful entrepreneurs are more likely to become top performers and succeed in business. That is why new entrepreneurs require mentorship. When you get mentored by an entrepreneur, you are likely to entirely change your business strategy and approach to become a successful business owner. Here are ways that having a role model or mentor can be valuable to you and your business regardless of its size.

Gain Experience

Experience is an expensive asset for any new entrepreneur. The chances are that you have read several entrepreneurial books before venturing into a new business to gain experience. But, working with a role model impacts more experience than you get from books. Some experiences are too intimate for entrepreneurs to share in books. But when you talk to your role model in person, you get to know what is not revealed in books. For instance, if you are venturing into the real estate world, your mentor can share insights on how to access and benefit from registered agent services.

Avoid Amateur Pitfalls

Mentorship is vital for new entrepreneurs. A role model can help you to avoid making costly and amateur mistakes that can derail the success of their ventures. Also, mentors act as a guiding light in hiring, business growth, marketing and other vital aspects that help in growing a successful start-up. For instance, studies reveal that several businesses fail during their first year in operation. That’s why new entrepreneurs need a business mentor to help them analyze problems, markets and design a viable solution without failing. Having a mentor could be the difference between succeeding and failing within your first year in business.

Get Inspired

You understand the importance of inspiration if you have been inspired before. It can have a significant effect on your business life too. You need a mentor for inspiration on your emotional well-being. Starting and running a business can be overwhelming to your emotions. And, a mentor inspires you and fills you with clarity and energy. You are likely to work as hard as possible to meet your goals when you get mentored by a successful business person.

Support Network

A strong network is vital to the success of businesses, especially new start-ups. A role model is integral in helping you to build a support network from within your industry and outside. For instance, an engineer is not highly likely to have a background in marketing. That is why you need a mentor to connect you to other people who can complement your skills to succeed in business. Unfortunately, several new entrepreneurs lack this aspect because they don’t have mentors. Such entrepreneurs turn to the internet for business advice, which can sometimes be frustrating. Mentors are well-connected to experts with various backgrounds, and you can get introductions to these professionals to build a strong network.

Tough Times

Entrepreneurs who have ventured into the business world understand the challenges of starting and operating a business. Sometimes it can be overwhelming because you are getting into unfamiliar waters, yet you don’t have someone to guide you. But, you can make things more relaxed than before by having a mentor to learn from and observe. You can talk to your mentor when facing storms in your business venture to get through the challenges. You can study a mentor and reflect on them to realize the tricks they used when they were facing storms in their ventures. You don’t have to have direct contacts with the mentors.

Having a role model in business is not a sign of weakness. It shows that you are keen and dedicated to succeed in business. You can access mentors online or ask for referrals of role models in your sector. It’s wise to invest in the success and growth of your new business.

Publish Date: December 12, 2019 12:01 AM


How to Succeed in Your Business Career

How to Succeed in Your Business Career

In every professional's list of achievements, being successful in your career has always been a top priority. Regardless of what you do, success guarantees security, wealthy, and improved living standards. However, after graduating and venturing into the working environment, the need to succeed in your career becomes more vibrant. This is because of hire competition among businesses and the ever-growing market. Therefore, you will have to implement different techniques that will drive your expectations and career to another level. The road to a successful business career is not easy. It requires a lot of determination and dedication from you are the business person to achieve success. There are a few practices that you must introduce in your daily operations to draw steps closer to the success you aspire. 

Be Positive

In business, losing hope and giving up on practice is quite easy. The path to give up and let go of what is important is enticing. However, if you have expectations of building your business into a career that you can enjoy in the future, keeping a positive attitude is not optional. Always ensure that before making any major or minor business decision, you are positive about it. Prepare yourself for the best out of every business transaction and be ready to meet the targets. Be optimistic and see the best of every opportunity that presents itself. Additionally, whenever you feel or start to display a pessimistic attitude, act fast, and start replacing that with a positive thought. Negative thoughts will always get your eyes off the target, which in return, will prevent you from achieving your dreams of becoming successful in your area.

Additionally, always keep your standards higher. Avoiding the average mindset helps you to cast your nets much deeper. It also helps you to focus and invest much more, which in return will bring more benefits. The way you behave, think, and believe will influence your standards, and of course, your results. If you set high standards for yourself, they will push you towards accomplishing more, and you will never settle for less than your expectations. Therefore, it will be easy for you to get more vibrant and shape your business career better. However, it is critical to evaluate your standards after two to three months and keep shaping them as your business grows. 

Be Ready To Learn

No matter how qualified you were when starting, it is essential to know that time has changed. Whatever things were great for business back then no longer matter today, or they don’t have more impact. Therefore, to push your career to the next level, you must be ready to learn. There are people who are ahead of you in business, and they have a different approach than you do. When you engage yourself with others, you will always get an opportunity to build your path and make the right steps towards success.

Additionally, enhancing your skills by enrolling for a business analytics online masters will not hurt. Success is a process, and it takes more than just walking to your business every day. As a starter, evaluating and identifying your duties might not be easy. However, with a willing mind to learn and dedication towards your growth, getting to your dream will not be complicated.

Set Personalized Goals

It might be possible that you are in the same business career with your peers. However, whatever goals are working for them might not be the same for you. Everyone has their personal achievements, and goals are also diversified. Therefore, building a successful career solidly depends on the goals you set for yourself as an individual. Your goals work as a roadmap giving you directions towards your dreams. 

While setting goals, it is essential to ensure that each goal is beneficial, challenging, and attainable. This will make it easy for you to monitor yourself while on the success path. Additionally, you can as well set both short-term and long-term, and goals to ensure that your business career is active and improving each day. This will work to ensure you meet your final goal and have not strained along the way. With a roadmap, it will also be easy to spot setbacks and formulate an easy way out without pulling the entire career life to a standstill.

Network

Meeting with new people presents you with an opportunity of benefiting from their skills. It's all about connections and opportunities. Through networking, it is easy to build a strong and profitable relationship. For you to create a more profitable network, you must also be willing to give something and profit others with your money, knowledge, or services. The more you deposit in others, the more you are likely to benefit from them. The most common and effective places to network are often on social media. Therefore, you can start by creating various accounts and express yourself for you to attract the right people. 

Take Ownership

It is not always a guarantee that since you have set goals, your path to success will be easy. There are multiple setbacks along the way, and you are likely to succeed and fail all the same. Whenever you achieve a particular goal, celebrate yourself and try to emulate the same steps towards achieving the next goal. On the other hand, when you fail in a certain area, take ownership of your mistakes and learn from them. Always accept the responsibilities of your mistakes, and don’t allow that to dominate and take control over you. Mistakes are simply stepping stones that are there to push you to the next level. 

Conclusion

Get out of your comfort zones and be willing to sacrifice much more. To build a successful career is not easy, and it will take more time, patience, and effort. You also don’t have to be too hard on yourself and always be willing to try something new. Ensure to keep your eyes on the target and encourage yourself more often without keeping your focus off the prize. Think of the bigger picture and climb towards achieving it every day.

Publish Date: December 11, 2019 8:13 PM


5 Tips for Small Business Cybersecurity

Most small business owners are not experts on cybersecurity. So, many have to learn how to protect their most important information and communication as they go. The good news for small organizations is that their needs are less complex. The not so good news is that they likely don’t have the resources of major enterprises. Nonetheless, following these five tips can help significantly.

1) Use Strong Password Rules

Gaining a user’s login credentials is one of the most common ways that people get unauthorized access to a system. One method of decrypting a password is to try numerous possible passwords based on information known about the user. For example, children’s names, birthdays and hometowns may all help inform a hacker of what a possible password may be.

Longer passwords are stronger. Additionally, passwords should not be shared between different systems. Implementing strong password rules can help to keep your business safe from unwanted access. Increasingly, experts suggest making memorable but strong passwords by combining four or more random words.

2) Manage Access

Often, the key to accessing a system is to find the weak link. For many small businesses, that maybe the person who has his or her password written in his or her hint, for example. While that is a problem that would need to be addressed separately, a related problem can also arise: unnecessary access. If that person has weak credentials and access to every system the company operates, there’s going to be trouble.

You can mitigate problems by managing who has access to what. Setting good access rules and policies will ensure that your information is well protected. It can contain any unauthorized access to as few of your systems and as little information as possible

3) Use Cloud Resources

Small businesses often cannot afford the IT resources of larger organizations. However, that doesn’t need to be a problem. With modern cloud solutions, even individuals can operate relatively advanced digital systems. However, these are often public cloud platforms. So, your security is managed both by you and by your provider.

Turn to public cloud security solutions to help you ensure that your cloud-based infrastructure is secure. With the right setup, you can easily compete with even the largest organizations in terms of tech just on a smaller scale. The cloud can be the ultimate tool for small businesses like yours.

4) Test Security

Penetration testing is a common practice for larger firms’ IT infrastructure. It is something that every business should practice. In short, this term refers to trying to gain access to your own systems in the same way a hacker would. It is a way to test your own security to ensure that you are not vulnerable and to fix any issues you may discover.

You can hire an outside consultant to help with this process. There are also a number of security testing techniques that anyone can apply. It can be helpful to have outside, expert help. However, keeping these testing techniques in mind can help you plan better security practices.

5) Train People

The most common vulnerability is any system is the people who use it. In many cases, it is far easier to trick a person than it is to break into a computer system. Furthermore, many small, day-to-day errors can allow someone to gain access to your IT systems. The previously mentioned example of using a password hint that includes the actual password is one way that people can make mistakes.

Train your team to know how to handle your business’ data. Not every error is as obvious and keeping your password written down publicly. Data should be saved in appropriate places. For example, customer payment information shouldn’t be kept in a Word document on someone’s desktop. Training to avoid these types of errors is essential.

Applying these basic cybersecurity tips can help to keep your business safe. Don’t wait to use them.

Publish Date: December 6, 2019 10:38 PM


Tips to Make Your Call Center Job More Enjoyable

Photography of Woman Using Laptop

Do you work at a call center? If so, you may find the work environment a bit dull and, in some cases, sad. If your employer isn’t taking steps to help improve overall employee satisfaction and morale, why not take things into your own hands? Here are a few tips to help ensure your call center job is enjoyable.

Bring Snacks  

Even if you don’t have a lot of money, having snacks on hand (and a few to share) is a great way to boost your mood. Why not purchase a few chocolate bars and leave for others in the breakroom? Doing this can instantly lift your morale, along with some of your co-workers.

It may even be worth it to approach your manager about getting the company to spring for snacks. After all, happy workers are more productive workers, which means it’s only going to improve the business’s bottom line.

Be Positive

No one wants to be around a “negative Nancy” all the time. Rather than complaining and griping about everything that’s wrong or bad, consider being the “glass half full” person at work. You’d be surprised how quickly a positive attitude can rub off on your co-workers and even your manager.

Ask for Feedback

If you are like most people, you want to do your job well. However, how can you know what areas you should improve on if you never receive feedback? Chances are, regular feedback and reviews are a part of your workplace, but if they aren’t, why not ask?

Take the time to speak with your manager to ask them how you are doing and if there is anything you could improve. Make sure you are open to any feedback given, as this is only going to help you do your job even better. Improved performance can also boost overall happiness levels at work.

Take Steps to Remain Well

You likely already know – a healthy workplace is a happy one. In addition to adding supplements to your daily routine, such as the gundry prebiotic, why not ask upper management about starting a wellness program for everyone? This type of program is going to encourage everyone in the office to get active and live a healthier life.

You can even spearhead a corporate race or ask management to chip in to get everyone a gym membership. Staying healthy and promoting health at work is another great way to improve the overall work environment.

Consider Volunteering with Your Co-Workers

Nothing is going to provide that “feel-good” feeling more than helping someone who is in need. Take a few days each year to volunteer with some of your co-workers. This is going to bring you closer together and you will be doing something for the greater good in your community.

You can volunteer in any way you desire. For example, you could visit the local animal shelter or even paint a building in the downtown area. Find something that is needed in your community and get to work. Working together out of work is going to help create a more cohesive team when at work.

Bring the Outside In

Having plants in your office or at your desk can help to reduce stress, increase productivity, reduce absence rates, and clean the air. Also, if you work in an area where there aren’t many windows or any natural light, a little “green” can go a long way. This will help to brighten up your space and help you feel happier.

Working at a call center may seem tedious at times, after all, you are doing the same thing over and over again. However, when you take control of your happiness – at work and otherwise – you will find that you are more productive, happier, and ready to make a difference by doing your job the best you can and helping your co-workers do the same. Get creative, too, and add more things that will make your work more enjoyable.

Publish Date: December 6, 2019 10:23 PM


Foreign Economics

Many Economies around the world are heavily energy dependent. Producing and refining the energy resources that people use on a daily basis is a task that is needed and very lucrative. Energy producing nations are always looking for the latest technological advancements to extract these resources in the most environmentally friendly ways. Preservation of the earth is imperative in the utilization of these resources. Extraction of these resources in a non sustainable way could lead to the resource being irreversibly depleted. The country Bahrain top export is oil and natural gas, like many other nations in the region, though not as large. This financial capital of is one of the freest economies on earth.

Top Exports

Petroleum, aluminum, banking and tourism are the top exports of Bahrain. Accounting for over 70% of government revenues, petroleum is by far the most lucrative Bahraininan export. Far from being the top producing exporter in the middle eastern/northern Africa region. It still remains a formidable force in the global petroleum trade. Aluminum comes second to petroleum as a viable resource that Bahrain produces in abundance. The financial and tourism sector are industries that have made their marks in recent years, as natural resources peaked and are now declining. As the world is moving towards a more sustainable energy resources, Bahrain Economics has been negatively impacted. This quest for a greener approach to energy needs globally has led to budget deficits in Bahrain, an already small oil producer in the Middle East.

Decreasing Production

Do to the diminishing oil supply in Bahrain other industries such as international banking have become more of the focus. The thriving financial sector has led to Bahrain being deemed the business capital of the gulf. Many multinational firms call Bahrain home, with highly developed transportation and communication facilities Bahrain is favored in the region. Aluminum products have also been an incentive as oil production has slowed. A variety of aluminum products are produced in Bahrain, such as billets, liquid metal, slab, etc. Producing over 900,00 metric tons of aluminum, Bahrain is one of the top aluminum smelters worldwide. Oil export still remain the bread and butter for the Gulf nation, although it may be the first of the gulf states to exhaust its reserves. Due to this inevitable outcome Bahrain is moving towards more sustainable industries.

Economic Factor


Regulation has also taken its toll on Bahrain economy. Opec compliance has led to production cuts as environmental considerations have become stringent. Fixed investment in the country is strong being that bank lending has increased due to low interest rates. Petroleum merchandise products also are on the rise. The overall outlook is positive and is due to accelerate as financial support comes in from neighboring nation states. Public spending will remain an issue due to weak government finances.


The Future


Looking ahead Bahrain will look to push their financial industry even further, as they have been deemed the modern economic center of the middle east. Its economy is considered to be modern, open and free. Recognized as a high income economy by the World Bank, Bahrain is attracting more foreign investment than ever. Reducing its dependence on oil is what has led to the modern economic progress. Real estate has become of interest, as Bahrain has one of the strongest markets in the region. Infrastructure development is a top priority as more foreign business is attracted. The tourism industry in Bahrain remains vital and is constantly looking for ways to improve. Ancient archaeological sites and markets are a must see for inquisitive visitors. Bahrain will continue to diversify its economy, embrace its accession in the financial sector and reduce its dependent relationship with oil.

 

Publish Date: December 5, 2019 8:04 PM


Why Data is Crucial for the Future of Your Business

There are countless obstacles that can get in your way when you are trying to reach your business goals. While it may seem like an impossible journey at times, there are ways to improve the odds in your favor. When you take advantage of what data can do for your business, it can totally transform the way you go about your basic operations. Data is more important than ever before for businesses and using it in the correct way requires a bit of time and research. Consider these benefits and see how you can get started.

Understand Your Customers

One of the main reasons data has become so vital in the current day and age is because it offers insight on what customers want or need. By analyzing consumer search trends, for example, you are provided with sets of data surrounding specific search patterns. This can offer you a bit of an idea of what keywords and phrases your customers are using in order to discover products and services that your business provides. By taking this data and incorporating it in the way you optimize your web assets, you’re more likely to attract interested customers.

Collecting data from customers can take many forms. While there are programs aimed at providing you with information on search patterns, you can also be proactive about collecting certain data. Information like email addresses can be crucial to your marketing endeavors. By offering exclusive content and promotions to consumers who willingly give their email addresses in exchange, you are creating a robust set of data that you can draw upon for your future marketing endeavors. The more you work at collecting data through various means, the easier it will be to integrate it in a way that benefits your company.

Make Informed Decisions

A lot of decisions surrounding your company are going to feel risky. This is because there are no guarantees in the world of business. Still, there are ways to make informed decisions and improve the odds of success from your efforts. By using data to analyze where you saw success in previous fiscal quarters, you can start to adjust your marketing efforts to include more of the tactics that worked best. Without data to analyze, you are unable to take an educated guess with your efforts and could wind up failing.

There are many ways to educate yourself on the best ways to use data. Some professionals find it is helpful to go back to school or enroll in a specific program aimed at data analysis. The decision to explore a degree like an online master in business analytics get a more comprehensive understanding of how to best use data to your advantage. See what programs are available and find one that helps you continue your education without taking time away from your business.

Deliver Relevant Products

The products and services you offer to consumers are some of your biggest assets as a business. When your offerings fall short of expectations, it can lead to serious financial troubles and a decrease in sales. To avoid this, you want to focus on what your customers enjoy or dislike about your goods. For example, frequent customer surveys gauging opinions on new products can be an ideal way to collect data on what is or isn’t working. When you ignore feedback, it can completely blind you to some obvious solutions. 

Surveys are one way to gain feedback. Social media engagement should definitely be worked into the equation. While you’re likely to see a lot of heated responses on social media accounts, you also can glean some truth in what your followers are pointing out. When enough people are providing the same answer or comment, it means you should analyze this aspect of your services and see if improvements can be made. Data should always be incorporated into your research and development procedures to deliver winning services. 

Data Matters

Using data is crucial for your business to find success. Take time to look into the best practices for your company and achieve your long-term goals.

Publish Date: December 4, 2019 9:40 PM


10 Tips for Revitalizing Your Workday

Many people who work in an office environment regularly experience the fatigue that comes with the day-in-day-out routine. Even highly creative jobs have their moments of monotony. With monotony comes lack of motivation, which is followed by poor productivity. You feel bored and tired and the weeks slow to a crawl and little seems to be getting done. The 3 p.m. slump could become history with a little self-discipline. Try these simple tips to help your day at the office move more smoothly:

 

Prioritize Tasks

Make your most important task of the day your first priority. Complete this job before moving on to anything else. Once you’re done with that task you’ll feel a sense of accomplishment, which will help to keep you motivated.

 

Be the Thoughtful Co-Worker

Procrastination is an easy trap to fall into, especially if it’s a task that’s boring for you. However, if you have someone depending on your work being completed at a certain time, you don’t want to let them down. Having a reputation for being dependable will get you a long way with your coworkers.

 

Learn Mindfulness Meditation

Mindfulness meditation is an unknown method to many but has proven very effective in increasing the ability to focus, maintain attention and to enhance memory and learning. This meditation is the practice of mentally training yourself to be in the present by focusing on your thoughts, feelings and sensations that are being experienced at that moment. One great thing about this meditation is that you don’t have to be sitting still with your eyes closed; you can practice it while doing any activity that doesn’t require a lot of thought. 

 

Try 90-Minute Increments

Research shows that the human body works best in 90-minute cycles. “Brain fog” tends to set in for about 20 minutes following each cycle. A short break helps to regain focus. Standing at your desk and stretching or taking a stroll to the water cooler should help.




Switch Between Tasks

Sometimes it’s pretty evident that you’ve just hit a wall with your work. Switching your focus to a different task or project can assist in maintaining your productivity while alleviating boredom. 

 

Exercise Regularly

Regular exercise is not only helpful for the body; it’s also excellent for relieving mental stress and anxiety. What’s more, physical exercise can help increase focus, memory and learning potential. Just a short walk outside your San Francisco office space during a lunch break can help.

 

Rest Your Mind

Mental fatigue is bound to happen. Trying to ignore it and continue working probably won’t yield the result you want. So, if you feel yourself hitting a roadblock, take a five-minute break away from the desk to boost energy, motivation and creativity. 

 

Add White Noise

If you have trouble concentrating in a busy office environment, a white noise machine can drown out surrounding sounds while not being distracting to your officemates. These machines are a lot less cumbersome than headphones and less distracting than a radio. 

 

Declutter

Clutter can be a major cause of anxiety. Although you might not always be totally conscious of it, just the mere sight of a work area in disarray can be stress-inducing. You also might not realize how much time you spend each day searching for things in the clutter. Disorganization can really decrease productivity. Many people live by the rule of “organized chaos,” but it’s not helping your stress level. Taking a little time to organize your workspace can lead to much more time spent being productive.

 

Make Yourself Comfortable

Being too comfortable at your desk can lead to sleepiness, which definitely doesn’t help with motivation. However, being uncomfortable at your desk can also be a major distraction. Sitting in a hard chair or shivering in a room that’s too cold are just a couple of common issues for office employees. Try to find that middle ground between complete discomfort and an unscheduled nap.

 

As monotonous as things may get, your workday doesn’t have to be stressful and unproductive. Oftentimes putting yourself first and taking time to clear your head can lead to a much more productive and stress-free workday. 

Publish Date: December 3, 2019 5:12 AM


What to Consider Before Hiring Someone

Whether you are running a small business or the human resources department of a corporation, there are many factors to consider when you are thinking about offering employment to a prospective candidate. Here are some things to think about before filling your available position. 

Flexibility and Availability

One of the important things to think about when looking at your candidates is their availability, as well as when they are willing to work, such as weekends or holidays. Scheduling, especially in a business that relies on flexibility, is extremely important. Be sure to ask your candidate to be thorough about when they are available on a weekly basis, and how willing they are to pick up extra shifts if they become available for incentives such as overtime. The best candidates are those who are flexible and are able to come in to work extra hours if needed. Additionally, asking about possible issues with the specified hours, and how to work around them, will start the relationship off on a transparent note. 

Background Check Results

It is standard for businesses to run background checks on new recruits, and the results of these employee background checks are often deciding factors as to whether they will be offered the job. Depending on the results of the background check, it could mean that you can still hire the candidate on a probationary basis. You will also have to consult company policy, such as whether you will hire someone who has misdemeanor offenses but not someone with felony offenses. Either way, background checks are a useful source in the hiring process to determine eligibility and weed out undesirable candidates, so that you do not have to waste your time with someone who will not be able to work for you. 

Qualifications for the Job

When you are looking for a replacement or creating a new position, it is integral to see how many of the job qualifications that your candidate matches up with. The majority of your candidates w If you find a candidate that matches your key qualifications, you can always make compromises such as being willing to train them on other parts of the job. When thinking about qualifications, consider factors such as whether or not the candidate is familiar with the software the company uses, how adept they are at learning and applying new skills, and soft skills like communication, organization, and creativity.

Fitting in to Company Culture

With the changes that  have been occurring in the workplace over the past few decades, company culture is becoming one of the most important features for employees and managers. It has been shown that employees work better within a company that has the same values as they do. Workers that mesh together are more productive and are also more happy when they come to work every day. Having similar goals and career aspects can be a good way of finding out if a candidate will fit in well with the culture of your business or company. 

Prospects of Growth

Especially if you are looking for a person that will stay with your company for a long period of time, you will need to ask what their overarching career prospects are. For example, if they want to gain some experience before moving on, and you want a candidate who will grow within the company, it may not be a good match. Making both of your preferences clear at the beginning of the interview can save you time and give you leeway to interview other candidates if necessary. The best candidates are willing to grow and change with the company, and are excited to take on a role that could lead to future opportunities. 

When you are interviewing a candidate for a position, it does not have to be a difficult process. With these tips, you are sure to be able to find the right person for the job. 

Publish Date: November 30, 2019 4:14 AM


What To Look For When Shopping for Company Auto Insurance

Choosing the right vehicle can take a lot of time and research, but driving home in your ideal car provides a great sense of satisfaction. After you choose and buy that perfect vehicles, however, the next step is figuring out what auto insurance policy you should have. The law requires all drivers to carry insurance, so it's not a question of deciding if you should get coverage. The big decisions related to what sort of coverage you should have. There are several things that can affect your decision, such as cost, benefits, and coverage limits. Here are some tips to help you choose insurance that fits your company’s budget, vehicles, and culture.

1. Think Local

While there are several national insurance providers, you may want to consider talking with a local company first. A smaller local insurance firm may be able to offer you customized incentives and affordable rates. Plus, agents are more likely to understand state insurance requirements so they can help you choose the right coverage. When you are shopping for Car Insurance Utah, you can count on a local agent to understand the applicable laws and other things that may influence the cost of your policy.

2. Look for Discounts

Many auto insurance providers offer discounts for businesses like call centers, but you may have to ask your agent some specific questions to learn which ones you qualify for. Some providers may offer low premiums that increase substantially after a claim. Other policies offer "accident forgiveness" that avoids an immediate increase in your rates after a claim. One of these options may work better for your circumstances. For example, if you have a teenager on your policy, choosing accident forgiveness may be best. You may also ask about discounts for military veterans or first responders.


3. Determine How Much Coverage Your Employees Need

In most cases, the law requires you to carry collision insurance that covers damage and medical expenses from an accident when you are at fault. You may choose to stick with a "bare minimum" collision policy if you have an older car or don't drive often. If you have an expensive vehicle, on the other hand, you may want to add comprehensive coverage or uninsured motorist coverage to your policy. These options may significantly reduce the amount you have to pay in the event of an accident that is not your fault. If your car is financed, your lender may have certain insurance requirements.

4. Consider Bundling

If possible, you may want to choose an insurance provider that offers health coverage along with auto policies. Many of these providers offer discounts if you use them for all your insurance needs. You could save a significant amount of money on your premium if you choose the same provider for your home and auto policies. You may also want to talk to your provider about other options that could save you even more, such as insurance for your jewelry, boat or cell phone.

5. Get Rewarded for Your Vehicle's Options

Some of the optional features in your car or truck may be able to save you money on your insurance costs. For example, an insurance provider may give you a discount if your car has daytime running lights or a security system that allows you to track its location. Electric or hybrid vehicles may have different insurance costs than standard gasoline-powered cars.

6. Shop Around

Getting insurance quotes can be a tedious and time-consuming process, so it can be tempting to stick with the same provider and policy for years. However, most experts agree than changing providers every couple of years can save you a substantial amount of money. Many insurance providers offer excellent rates for new customers but don't have many incentives centered on customer loyalty. If you have the time and initiative, changing providers every so often can save you money in the long run.

The right insurance policy should be customized to your company’s budget, vehicles, and culture. Some things to consider when picking a provider and policy are coverage amounts, bundling discounts, and new customer incentives.

Publish Date: November 25, 2019 10:10 PM


How to Boost Your Job Site Efficiency

"Time is money." You've heard the saying, and if you own a construction company, you know it's true. Slow-moving jobs mean you put money into your payroll and spend less time bidding on your next job. If the project goes too far beyond the expected completion date, you could find yourself spending money via offering discounts to appease clients. There is a solution, though. If you want to create a better business model and bring in more money, you need to boost your efficiency on the job site. From technology to incentives for your employees, you can do this in a variety of ways.

Provide Better Safety Training

Most project delays have one thing in common: accidents. When someone has an accident on the job, you must stop working, assess the situation, and find someone else to perform the task while your employee heals. If the accident is significant, you could even find the job shut down indefinitely. Combat inefficiency by combating employee safety issues. Ensure your training materials are up to date with the newest safety methodologies and consider going above and beyond the safety training requirements to ensure your employees truly know what they're doing on the job. You may even consider testing them before you let them work on a job site. Finally, provide ongoing safety training via refresher courses for current employees once or twice per year.

Make Use of a Drone

Nearly 60% of general contractors are using drones on the job site these days, and it's easy to see why. Drones have become common enough that they are relatively affordable for most companies, and they make it easier to compile photographs and other information that allows you to see your job site, create 3D site models, and much more. Flying a drone over your site allows you to record spatial locations, track temperatures and humidity, measure distances, and do much more that previously would require multiple team members and much more time.

Gamify Your Work System

Sometimes, inefficiency is simply because your workers are becoming stagnant. Why not add a little competition to the mix? Turning work into a game gets adrenaline pumping. Provide them with goals, consider how you'll score them (to prevent hazards, focus on accuracy over speed), and offer prizes for the contractors or teams of contractors who do the best work while staying on schedule. In addition to adding efficiency by motivating your employees, it also helps with other on-the-job goals, such as team building and building morale.

Track Hours With an App

Many companies use electronic methods for tracking time these days, but that can be a little more difficult when you're at a different job site all the time. Paper time cards often make doing payroll much more time-consuming, but luckily, you have another option. An app like the Mobile Time Clock allows you and your employees to clock in and out, go on breaks, switch between jobs and much more, all while easily tracking it. You can also use the app to store pictures, receipts, and other documents related to the job, your employees, or your company.

Check in With Employees Regularly

Employees can't do what you need them to do to be efficient if you aren't communicating with them. By having regular, individual meetings with your construction workers, you can be sure they are on the right track with their jobs and do not have questions. It helps you provide praise and constructive criticism in a professional environment as well. It also helps to have a quick meeting before work each morning to touch base with everyone and keep the job productive.

Efficiency won't happen overnight, but it doesn't need to be an unattainable goal, either. Implementing these ideas will put you, your employees, and your company on the path to productivity. Remember, though, that every business is different. If something doesn't work for you, don't be discouraged. Sometimes it takes trial and error to find what works for you, so don't be afraid to try again.

Publish Date: November 22, 2019 8:23 PM

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