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Pronexus Partners with Provision Technology to Expand Presence and Strengthen Position in Middle East and Africa - Nicole Reid - ContactCenterWorld.com Blog

Pronexus Partners with Provision Technology to Expand Presence and Strengthen Position in Middle East and Africa

OTTAWA, ON– Pronexus, now entering its 16th year of operation and the developer of VBVoice, the leading Rapid Application Development (RAD) Toolkit for Interactive Voice Response (IVR) applications, announced today that it has signed a distribution agreement with Provision Technology, a leading distributor of Speech Recognition solutions in the Middle East and Africa.

Provision Technology has partnered with Pronexus to deliver the award-winning Rapid Application Development toolkit, VBVoice®, which is used by developers to create sophisticated IVR, telephony and speech solutions. Provision Technology can now offer its customers a development tool that leverages the Microsoft .NET platform and Visual Studio .NET for maximum developer productivity.

“Pronexus has a great product, VBVoice, that offers end users and developers a vast value, including, but not limited to, the ease of use and fast deployment,” said Haissam Rahal, Managing Director of Provision Technology. “VBVoice will add to the uniqueness of our offering and will empower us to provide added value to our customers.”

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Thousands of developers around the world have already used VBVoice to create scalable and flexible speech-enabled IVR applications, such as emergency response systems, bill payment solutions, customer self service applications with screen pops and database connectivity to name a few.

“The partnership between Pronexus and Provision Technology will enable Middle Eastern and African organizations easier access to Pronexus’ IVR Development tools,” said Henrique Carvalho, Territory Manager of Pronexus. “We are thrilled to be partnering with Provision Technology, an industry leader in their region.”

Provision Technology is the  Arabic Speech Recognition provider and a leader of IVR application development in the region.    

Publish Date: February 24, 2010 5:58 PM

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