So I had the honor of hearing from the best in the contact center world last week and I was blown away - the best are getting better and better. Shame the venue failed to deliver service we expected - don't recommend staying at the Palms in Las Vegas on business folks - they used to be good but have gone downhill fast. Back to the conference - amazing ideas from everyone and looking forward to the 2012 competition where we choose presenters etc - find out more at https://www.contactcenterworld.com/worldawards
Publish Date: November 7, 2011 9:25 PM |
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