Call Back Service and 1st in Q - Raj Wadhwani - ContactCenterWorld.com Blog
1st in a queue with TbayTel for 52 minutes ... i gave up! also tried their call-back to save my place ,,,, 5 hours on never got it! why do some centers offer services like this and fail so badly?
No wonder eberyone goes into their stores and queues up for service!
TbayTel - any comment?
Publish Date: July 3, 2015 9:17 PM