
Revolutionizing Contact Center Quality Management with Speech Analytics - https://www.contactcenterworld.com/ctrd.aspx?cid=7743
and this one
Top 5 Mistakes To Avoid When Moving Your Contact Center To the Cloud
https://www.contactcenterworld.com/ctrd.aspx?cid=7730
Publish Date: September 30, 2013 6:29 PM |
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