Amazon and The Connected Home - Thumbs DOWN!! - Raj Wadhwani - ContactCenterWorld.com Blog
So usually I have great things to say about Amazon but my experience today has been awful.
I spoke to 6 people across different departments and different countries, was batted from one to another and over the course of approx. 55 minutes finally ended up with someone telling me my Echo dot won't work with a Fire Tv stick sold in Canada because the team at Amazon have not made this feature available here! How silly is this?
In the US you get all the bells and whistles but in Canada we are treated differently! I am so disappointed as I had planned on a number of uses for my Echo!
Publish Date: January 27, 2018 5:42 PM