Phone Scams - shut them down! - Raj Wadhwani - ContactCenterWorld.com Blog
I just got off a call with someone who called me claiming my computer was infected with a virus and they can help me remove it - what is it with these guys? Scammers like this do nothing but bring down our industry because some people relate these type of calls to contact centers in general - how do we stop them?? They need to be stopped.
Publish Date: September 22, 2011 6:07 PM