Not something I want to hear! - Raj Wadhwani - ContactCenterWorld.com Blog
Its 9:52am here and I just called a training company to book some first aid training fora few team members.
The line opened at 9am. I asked the person who answered my call if she could help and she said yes then asked me to 'hold on' 2 minutes later she came back and said "I just switched on my computer and once its up I will go to the website and book you in'
...Crazy but true
Anyway I said I would call back - I don't want to wait for the computer to start up. They should have been prepared!
Publish Date: May 1, 2017 2:57 PM