Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Here are some suggested Connections for you! - Log in to start networking.

Sefanaia Silimaibau
Supervisor Quality Assurance & Trainer
Alison Turner
Digital Marketing Strategist
Sarah Brady
Customer Experience Specialist
Tracy Trew
Head of Customer Experience

2 Tickets to Amazing Best Practice Event up for grabs! - Raj Wadhwani - Blog

2 Tickets to Amazing Best Practice Event up for grabs!

WIN in our no cost competition and learn the latest Best Practices!

We have a pair of tickets for any of our regional Top Ranking Performers 'BEST PRACTICES' conference to be won in this no cost contest!

You choose which one you want to attend from:

- You will join up to 200 of the best contact center professionals in the region as a brilliant lineup of award winning presenters share fantastic ideas that will help those running centers, or those interested in best practices to learn the latest methods that has helped the presenters becoming World-Class!

Presenters will share practical ideas - from those who do the job, not vendors trying to sell you a solution .... a huge difference in what and how information is shared!

Plus you will be networked with everyone who attended the event (through so you will have a ready made professional network to stay in touch with after the event!

Now, how to win the pair of tickets!
This is a no cost to enter the draw. To enter, select the conference you would like to attend and look at the agenda (schedule at a glance link on the conference pages) and pick one presentation each day from the respective schedule you would really like to hear and tell me which one it is (1 per day) - example for the Americas event you would tell us which 4 presentations (over the 4 days) you would like hear and send me your contact details.

You can enter once per event i.e. you can enter to win tickets for the Americas, European and Asia Pacific event - just make sure you are available to attend if you win!

Reply to this message or e-mail with your presentation choices, contact details and the event you would like to win the tickets for!

Winners will be drawn at random on 30th April and all winners will be announced on on that day. Prize includes 2 full conference tickets to one of the events of your choice in Orlando, Vienna or Singapore. Judges decision is final. No other cash alternative is available. Value of the ticket is up to $2,500 USD each ticket. No substitutes allowed.

PS - if you want to ensure your place you can still book tickets online for any of these events at this link Don't forget we also bring the best from around the World together in November to share best practices in Las Vegas, NV USA (

And, with 98% of delegates telling us they would recommend these events, you KNOW you will find the event hugely beneficial! 

Publish Date: April 5, 2013 7:25 AM

About us - in 60 seconds!

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =