Telephone Scams - Raj Wadhwani - ContactCenterWorld.com Blog
Today I got a call supposedly from my credit card company saying that my card may have been used fraudulently and asking me to confirm my details - I became suspicious when the caller asked me to confirm my number - he gave up when I refused and so I called Capital One my card issuer and told them - they were helpful but what concerned me was I had to insist they cancel my card and issue another one and they were not that interested in the number the fraudster was calling from. I was kinda shocked by their lack of interest! It's a crazy world!
Publish Date: May 28, 2010 12:26 AM