Everyone knows International Contact Center Week (https://www.contactcenterworld.com/iccw.aspx) is a week to celebrate OUR industry - to do show all our staff that they are valued and to give back to our community. It was launched several years ago and is FREE to participate in. It's like national customer service week, but dedicated to our industry and is truly global - companies from contact centers to vendors who supply to them, from consultants to industry associations participate in this industry celebration.
Is your company participating? Or ignoring the opportunity to celebrate our industry? Tell me! Share your feedback!
Publish Date: August 8, 2014 6:57 AM