Sahadat Hossain - ContactCenterWorld.com Blog
We launched Bloodline service with three major mobile opertors(grameenphone,citycell,airtel) locally in Bangladesh as a value added services for the emergency blood related helps. The service is available by dialing 28008 from mobile phones of this three operators.The service is designed centrally for databases of individual donors, corporates donors, bloodbanks, clinics, hospitals across the country. Bloodline databses are updated twice in a day through telpehone calls, emails, websites etc.
The purpose of this VAS is to provide blood related information to the callers from once contact point in order to diminish the hassle of running around and collecting blood in times of emergency i-e Linking 160 million people of Bangladesh through a one stop centralized point of contact for “Screened Blood” .
This service includes:
Information on addresses & telephone numbers of blood bank: From a well maintained database, information on selected major blood banks from all over the country particularly in the metropolitan cities.
· Information on Blood Donors and Receivers: The information on blood donors and receivers, their health information and place from where seeker can collect the blood. Our Call center agents provide the information from updated database.
· Guidance to nearest Blood Banks: Caller can get access to information related to the nearest blood banks from the updated database.
· Information Blood safety and Advocacy: The information database is updated with information related to blood safety and you can get the advice from where they could collect blood as per their requirement.
· Hospitals location around the country: We have enriched database of the hospital location around the metropolitan city all over the country. You can have information of these hospital hospitals through a phone call.
Publish Date: November 17, 2011 7:45 AM