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Creative Employee Incentives - Sarah Hedayati - Blog

Creative Employee Incentives

Pro­vid­ing incen­tives for employ­ees is a great way to boost morale, pro­duc­tiv­ity, and pro­mote a har­mo­nious work envi­ron­ment. Even more impor­tantly, offer­ing incen­tives to your employ­ees in a non-traditional and cre­ative way allows you to keep track of improve­ment and reward staff for a job well done. Another great char­ac­ter­is­tic of incen­tives is their flex­i­bil­ity. Incen­tives don’t have to be used solely to honor an employee.

Tra­di­tion­ally, employee incen­tives come in the form of a pay increase or bonus money. While this mon­e­tary com­pen­sa­tion can undoubt­edly moti­vate your employ­ees in the short term, it is by no means the only way to encour­age top-notch per­for­mance from your staff.   Many employ­ees are moti­vated to increase their skills and knowl­edge by the prospect of pro­mo­tion or job enhance­ment. In fact, accord­ing to some stud­ies, employ­ees have cited var­i­ous incen­tives besides a pay increase that moti­vate them to achieve goals. Some of these include:

  • Recog­ni­tion for hard work.
  • Bet­ter work envi­ron­ment and work­ing conditions.
  • Job secu­rity.
  • Employer con­tri­bu­tion to a retire­ment plan.

In addi­tion to these ideas, you can also cre­ate an incen­tive sys­tem that is tai­lored to the spe­cific needs and wants of the staff in your com­pany. A way to do this is to ask your employ­ees, either through a sur­vey or in a pri­vate meet­ing, to iden­tify what rewards would be most mean­ing­ful to them. Include this “wish list” in their employee file. When the time comes around to show your appre­ci­a­tion of the employee’s hard work, you can ref­er­ence this list to help you reward them in a way that they would appre­ci­ate. For exam­ple, if Rich, an agent in your con­tact cen­ter, loves cof­fee, you might want to reward his small suc­cesses with a gift card to his favorite cof­fee shop. Other ideas could include free movie tick­ets, a gift cer­tifi­cate to a favorite store/restaurant, or even someone’s favorite choco­late treat!

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Rewards are also a good way to boost employee morale dur­ing changes within the com­pany. If your busi­ness is imple­ment­ing a new tele­phone sales sys­tem, for exam­ple, you can use small gifts and perks to help smooth the tran­si­tion and make sure employ­ees feel appre­ci­ated for the effort they are putting forth to adjust to a new sys­tem. Fol­low­ing are addi­tional ideas for pro­mot­ing suc­cess and reward­ing accom­plish­ments within your company:

  • Give peo­ple their birth­day off with pay. Honor them and encour­age them to have fun on their spe­cial day!
  • Reward agents for report­ing other agents doing some­thing well.
  • For excep­tional achieve­ments or mile­stones, write a per­sonal let­ter of acknowledgment.

Incen­tives moti­vate your employ­ees and show them you value their con­tri­bu­tions to the company.

-- Originally published on the Impact Blog at

Publish Date: March 2, 2012 2:07 PM

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