Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Here are some suggested Connections for you! - Log in to start networking.

5 Easy Ways To Help Modernize Your Business - Sophia Belnap - Blog

5 Easy Ways To Help Modernize Your Business

Technology is constantly evolving, and with something new debuting nearly every day, it can feel impossible to keep your company on the forefront of all of the latest trends and developments. If you feel like your company's technology is stuck in the Stone Age, here are five things you can do to help modernize your business.


Invest in Document Management Software

Sponsor message - content continues below this message

2022 '17th annual' Global Contact Center World Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!


Content continues ….

If your company deals with lots of paper documents, investing in software to help manage this paperwork is a great idea. Legal document management software can be used to help control the unwieldy piles of paperwork that each department produces and is also a great way to keep your documents secure. Drowning in paper can be overwhelming — not to mention bad for the environment — so choose a software that makes storing and sharing data easy and secure. Online document storage and management is the future and will only become more prevalent, so now is the time to get on board. 


Simplify Your Architecture

In the past, there was seemingly a program for everything. Each company had an email client, a customer data platform, and even separate HR software. Now, all-in-one programs exist that keep all of your essential programs under one umbrella. Only one login is needed for the entire suite of products, which makes access simple and efficient. Not every employee in your company has a technical background, so why make it tough for them to access the programs and applications that they need every day?


Clean Up Your Network

Every company has those programs that are rarely used, but used frequently enough that you cannot cut the cord entirely. These programs bog your system down and take up precious drive space that could be utilized much more efficiently. Take inventory of the programs that your company uses on a daily basis. Survey employees to see what they could not live without and what is less important. If you find that certain programs are used less often than others across the board, it may be time to consider letting them go. If you can't go quite that far, consider moving them to cloud storage so you can use your hard drive for your most important data.


Modernize With SaaS

After cleaning up your network, look into how much of your existing software exists as software-as-a- Service (SaaS). These types of companies charge fees (typically monthly) to use their cloud-hosted software as if it were on your desktop. Instead of clicking an icon and launching your desired program from your home screen, your program and all registration information exists in the cloud. This type of service can help with cost savings and scalability, since you can add more users to an account as needed and also remove those who no longer use the program. SaaS also makes your programs available from anywhere since all you need to do is log in from the Internet to access them. 


Prepare for Cyberattacks

No business is too small to not be at risk of cyberattack, so no matter your business size or industry, you should always be prepared in case your data gets breached. According to a study, cybercrime is slowly but surely becoming the fastest-growing type of economic attack. You can always be prepared by ensuring that your network is protected with agile and aggressive security protocols. Never ignore a software or security patch installed on any program that you run (even if it will take you offline for a time) because these often contain important security updates that could stave off an attack. Also introduce Internet-browsing and social media policies for your employees to comply with. Data breaches often begin with the innocent click on a Twitter link or by opening an infected email attachment. 


Modernizing your business may seem like a feat that is too much to tackle. Use these simple ideas to get your company caught up with the technological times.


Publish Date: July 1, 2021 12:53 AM

About us - in 60 seconds!

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =