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5 Tips For Becoming a More Confident Salesperson - Sophia Belnap - ContactCenterWorld.com Blog

5 Tips For Becoming a More Confident Salesperson

 

Exuding confidence is a goal every salesperson has, but only a few seem to actually achieve this goal. It can be difficult to project a confident demeanor when you feel nervous or unsure of your sales technique, especially if you're new to the job. But becoming more confident doesn't have to mean being an expert salesperson or having ten years of experience. Here are a few tips for increasing your confidence right now.

1. Where Are You Already Confident?

Chances are, you got your current job because the hiring manager saw some strengths in your personality that they believed would make you a good salesperson. It's important for you to take some time and identify what your strengths are right now. Are you good at connecting with others on a personal level? Or are you a master of statistics and market research?


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Knowing your strengths doesn't mean you're becoming arrogant, it just means you're learning to sustainably grow your confidence. Building on those strengths will help you feel more confident in your skills and can give you a great foundation for becoming an excellent salesperson. You'll go from shaky cold calls to sales closing in no time. 

2. Get Inspired and Stay That Way

It's really easy to become discouraged and pessimistic in a sales job. You might have customers that are unpleasant to work with, or your coworkers might be unenthusiastic about their jobs. To become more confident in yourself, it's important to tune out the negative aspects of your job as much as possible.

 

Try to surround yourself with positive and confident people who will lift you up and make you excited to go to work. Whether you're listening to mindset and career podcasts or connecting with other salespeople in real life, getting into the right headspace for your job is going to help enormously with your confidence. And do your best to quiet any negative self-talk or inner monologuing about your personal failures - dwelling on mistakes isn't going to help you learn from them. 

3. Use Your Body Language

The phrase "fake it until you make it" is incredibly relevant to salespeople, and really anyone who wants to exude more confidence in their daily life. There's plenty of evidence to suggest that acting confident with your body language will lead to feeling more confident over time. Confident body language means ditching the nervous fidgeting and slouching for more powerful poses. Shoulders back, a strong handshake, and folding your hands in your lap or resting them on your hips will help you exude more confidence. You'll be fooling your clients as well as yourself, and over time your projected confidence will become a reality. 

4. Mirror the Other Person

"Mirroring" is a well-known psychological tactic for making others trust and like you. It simply means noticing the speech patterns and body language used by the other person and mimicking them in a non-obvious manner. Things like tone of voice and sitting posture are easy ways to mirror another person and help them feel that you're on the same page. It'll also lead to you becoming a more observant person and a better listener. You and your client will end the interaction feeling more connected, and you'll have an easy way to stay confident during a sale. 

5. Transform Your Nerves

One of the toughest things to overcome as a salesperson is the jitters. Nerves can make you completely debilitated if they become bad enough, leading to forgetting your pitch or wavering when delivering your closing lines. Nerves become a vicious cycle if you let them, making you more likely to be even more nervous the next time. But nerves can be transformed if you take the time to really notice how you're feeling. More often than not, nerves resemble a feeling of excitement or adrenaline, and you can channel that nervous energy into being a better and more confident salesperson. 

 

Publish Date: October 21, 2021 1:02 AM

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