Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Here are some suggested Connections for you! - Log in to start networking.

Helpful Ways to Better Manage Your Small Business - Sophia Belnap - Blog

Helpful Ways to Better Manage Your Small Business

Being a small business owner is a full-time job. You work long days and have to sacrifice time with family and friends to keep your company running. While being an entreprenur might never be completely stress-free, there are things you can do to better and more efficiently manage your business. Here are some ideas to help you get started.

Keep Your Business and Personal Finances Separate

Mingling your personal and business finances is a bad policy that can get you in trouble with the IRS. Take the extra time to put your business expenses on your business credit card and invest in help at home paycheck stubs. You may want to consider opening an entity, such as a limited liability company or corporation, with the help of an experienced attorney. At the very least, you should make sure that you have a separate business bank account.

Sponsor message - content continues below this message

2022 '17th annual' Global Contact Center World Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!


Content continues ….

Avoid Multi-Tasking

If you want your employees to avoid multi-tasking, you should lead by example. Do one thing at a time and you'll produce higher-quality work.

Be Smart About Scheduling

It can be easy to get caught up in treating yourself like just another employee, especially when things get busy. The reality is, however, that you're the boss. If you worked at a large corporation, you would need to attend meetings with your manager. Apply this strategy to your small business. Schedule one hour each week to review your goals and measure your progress. This small step can help you grow and develop your business more effectively.

Utilize Marketing

If your business isn't as profitable as you would like it to be, you should revisit your marketing strategy. Just having a website or a storefront isn't enough to keep customers coming back consistently. You need to be smart and consistent about how you market your business from day one. If you have the available funds, consider hiring an agency to help you create a marketing strategy.

Unclutter Your Mornings

Approaching your morning the right way can set the tone for the whole day. Studies have shown that decision fatigue is a very real condition that has an impact on the way we function. Changing the habit of checking your email when you first get to work can free you up to focus on other important tasks. Try to avoid your inbox for the first three to four hours of the day. Not only will you be able to catch up on your to-do list, but you'll also be able to make better decisions once you do get around to answering your emails.

Get Serious About Employee Training

If you put effort and resources towards thoroughly training your new team members at the beginning of their employment, you will save time and energy in the future. Having employees you can trust is an important part of being able to delegate daily tasks and hopefully enjoy the occasional vacation. Have realistic expectations when it comes to training. New hires won't understand everything right away. It may take weeks or months before you can allow them to work independently. Rather than thinking about training as something you dread, approach it as a long-term investment.

Keep Learning

It can be tempting to just do an online search when you need to learn something new, but this can actually waste valuable time and effort. Rather than approaching new skills with trial and error, you should invest in continuing education. There are countless courses available both online and in-person about business skills, communication and technology. Not only will you be able to handle challenges with confidence, but you'll be able to present yourself as an authority in your industry.

Owning a small business will be one of the most challenging and rewarding experiences in your life. Every day brings unique problems to solve and new ways to serve your customers. Make sure that your company runs smoothly by trying just a few of these tips. Then you can focus on the parts of your business that you enjoy most.



Publish Date: June 10, 2021 6:45 PM

About us - in 60 seconds!

Industry Champion Award Leaderboard

Most active award (top 10) entrants in the past 48 hours! - Vote for Others / About Program
Submit Event

Upcoming Events

The most important day of the year for the CC & CX industry in the world!

We are proud to announce the winners of The 2022 '17th Annual' Global Top Ranking Performers Awards, The World's Most Prestigious Awards in the industry! Read More...

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =