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5 Technology Applications That Are Improving the Workplace - Sophia Belnap - ContactCenterWorld.com Blog

5 Technology Applications That Are Improving the Workplace

Running a business means that you are constantly looking for new improvements. Regardless of what goods and services you provide, there are constant issues that demand your attention such as labor efficiency, product placement, and minimizing expenses. Thankfully, modern technology has provided a number of solutions that can address these and more concerns and improve how businesses operate. Here are a few of the technologies already available that you should consider adding to your business' repertoire.

  1. Virtual Communications

Maintaining reliable lines of communication is essential to any business. The ability to provide quality goods and services is directly dependent upon the ability to share information reliably between colleagues or to interact remotely with your clients. Traditional office phone systems are still a necessity for physical locations, but if businesses operate in multiple geographical locations traditional telecommunications are now surpassed by the new generation of internet-based platforms. For example, businesses can now take advantage of platforms like Zoom and Skype to host video conferencing for employees and clients across the globe, making these types of virtual systems an essential addition to any modern business.

  1. Digital Fleet Management

When operating a transportation business, keeping cargo both secure and on-time is critical to your success. One technological marvel that has vastly improved both is digital dispatching programs. By using readily accessible digital manifests and interactable forms, transportation companies are now able to maintain a clear line of custody and up-to-date tracking of their cargo for dispatch centers and customers alike. With added features like GPS navigation, drivers are able to more easily reach their destinations, and dispatch centers are able to optimize travel schedules. This reinforces customer confidence in your brand and allows you to more easily study your shipments for ways to improve your overall efficiency.


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  1. Cloud Storage

Since so much business is now conducted online, and so many businesses operate in multiple locations, keeping all of your data on a local server alone is no longer a feasible option. By using cloud-based platforms, you can work collaboratively from anywhere in the world using the same information. This allows employees to access the same digital files without having to sync physical servers prior to being able to do their work. For example, remote graphic designers use cloud-based platforms like Google Drive to access the same working files to collaborate with others from around the world. Cloud-based technology also reduces the likelihood of total data loss, should something happen to your physical server, by maintaining an updated copy of working files online.

  1. Cyber Security

With most businesses either adding online features or moving to an entirely remote platform, the necessity of cybersecurity has never been greater. Working online offers great benefits, but it does pose some risks. The more a company operates online, the more it will be exposed to potential cyber-attacks. As a result, all businesses need some level of internet security. Antivirus and anti-malware software can keep your systems secure by constantly monitoring for digital threats in the form of computer viruses, hackers, and spyware. It is also important to educate yourself and all employees on how to recognize email phishing scams designed to trick people into giving out company information. Stopping those threats before they become a problem is both the easiest and most efficient solution to keeping your online business secure.

  1. Automated Office Facilities

Cutting unnecessary expenses is a constant concern for any business, but there are online solutions that can even assist with physical operating costs. With a combination of artificial intelligence and machine learning, your office space can be adapted to an automated system so that lighting, air-conditioning, and even physical security systems like locks and intrusion detection systems operate automatically. With remote access from home or even from your phone, you can even monitor and adjust your office facilities from anywhere in the world.

Modern technology has a solution for any business looking for an edge to improve its performance. With technologies like these, businesses can operate much more smoothly. Maximizing your efficiency has never been easier. Global communications and automation have made working remotely a viable reality, while digital platforms have also added new ways of improving the necessary hands-on work of transporting goods. By incorporating these technologies and more, businesses everywhere are transforming the workplace for the better.

Publish Date: February 19, 2021 7:25 PM

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