Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

How To Grow Your Ecommerce Goals - Sophia Belnap - ContactCenterWorld.com Blog

How To Grow Your Ecommerce Goals

Ecommerce businesses have to stay competitive in order to grow and thrive. Here are some things that you can do to advance your business goals and take your revenue stream higher.

Advertise Compelling Promotions

Make sure that some of your email blasts include attention-grabbing promotions. Keep in mind that a promotion needs to offer opportunities for considerable savings in order for people to find it compelling. A mere ten dollars or ten percent may not be enough to prompt people to open up an email and go onto your site. You may have to do a little experimenting about finding the sweet spot for your target customer base. Analyze data about what promotion offers draw the most traffic and how much of the traffic generates actual sales.

....NOTE - content continues below this message

INVITATION

We invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

Scoop More Email Signups

Make it a goal to increase your email subscription sign ups. Explore a variety of different approaches to generate signups for your email list. A percentage discount offer is one of the most popular choices, but you may also be able to entice people to sign up with different types of compelling offers. Consider offering an informational resource such as an e-book. Also, don’t just tell people that they can sign up for news. Show them examples of the types of news that you’ll send.

Seek Out Feedback

Getting a good volume of positive feedback from your site’s customers can strengthen your business’ credibility and appeal to online shoppers. A paltry number of reviews is a red flag to typical shoppers regardless of those reviews’ quality. Reach out to people asking them for feedback. You could also entertain the possibility of offering some type of incentive for leaving reviews, but be clear that you’re not offering the incentive only for positive reviews because it undermines the authenticity of how you present your business.

Step Up Your Delivery Management 

Consistency in the way that you manage fulfillment is integral to building healthy customer satisfaction levels. Create internal guidelines about how quickly items have to ship after customers place their orders. Ecommerce fulfillment processes need to feature affordability, speed, and reliability. Make it a point to send out updates to customers about their orders. When an item ships, send out a confirmation with tracking information. Online shoppers generally aren’t willing to spend a lot on shipping, and many really loathe having to pay anything on shipping. Offering free shipping with low order minimums is a fantastic way to bring in more orders.

Enhance Your Outreach on Social Media

Your business should have active social media accounts on multiple platforms. Outsourcing account management may be an effective strategy to build a bigger presence on social media without taking too much time away from your other marketing initiatives. Working with influencers could give you an advantage in getting more attention and growing your followers. Also, direct advertising on one or more platforms geared towards your target demographics could draw more visitors to your ecommerce site.

Increase Your Inventory

Choice is something that all shoppers value, but selection is a hugely important element of all online consumerism. Your product line should give consumers multiple options so they won’t have to venture off of your site to find more choices for the type of item that they’re interested in. Seek out ways to expand your inventory that add variety but not redundancies. Also, pinpoint the product categories that have been performing well. Look at categories that get a lot of web traffic but not a lot of purchases.

Making strides towards your long-term goals may take some extra effort and operating capital. Planning your growth strategically can help assure that your efforts will pay off.

Publish Date: April 28, 2022 4:04 PM

About us - in 60 seconds!

Submit Event

Upcoming Events

The 17th Annual Best Practices and Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies! Read More...
 5533 
Showing 1 - 1 of 5 items

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =