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WHAT IS NO NUMBER CALLING SOFTWARE - Matt Parker - ContactCenterWorld.com Blog

WHAT IS NO NUMBER CALLING SOFTWARE

No number calling software is also known as private number calling software. It is an important tool for businesses to protect their privacy. This no number calling software basically use in call centers to maintain the privacy of VIP customers.

There is a lot of competition in the market to provide the best service among customers. Sometimes the customer also gets irritated when an agent calls them. That’s why no calling software is used to so that when an agent calling to the customers they receive the call with interest that who is calling.

Features of no number calling software

The no number calling features help the call centers to communicate effectively without showing your number. The features are

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Anonymous caller ID

This is an important feature of no number calling software. It helps you to hide your phone number. The individual you’re calling sees just that guest ID, rather than your phone number. So without any stretch, you can emanate as another person.

Text to speech and voice changing

With no number calling software you can use special voice for your phone calls. You just modified your setting before you place a faux calling. You can also enter any text that ought to be spoken by a male or feminine voice.

Sound effect

The no number calling software can add custom background noises to create it additional realistic. You can add sound or mute the background noise so that you can communicate with the client smoothly.

Call recording

The no number calling software saves your pretend calls. It helps you to record your calls to stay backups of all your conversations.

Group calling

This no calling software enables to add multiple people to your call. The businesses can address with their employees to maintain the privacy of conversation. Through this software, you can contact your remote client simultaneously.

SSL secure

The no calling software sent all the calls and service to the SSL. So it is not potential for the third party to browse with it. It supports any types of phone.

Conclusion

The no calling software should use only for the business purpose because there are many disadvantages of this. In this article, I mention only the features of no calling software which is suit for call center service and businesses. You can give your suggestion in the comment section.

Publish Date: September 6, 2018 9:41 AM

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