Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
Become a Basic Member for free. Click Here

SANpulse Announces Free White Paper: 10 Steps for Transitioning Smoothly to New Enterprise Storage - Joe Austin - ContactCenterWorld.com Blog

SANpulse Announces Free White Paper: 10 Steps for Transitioning Smoothly to New Enterprise Storage

By: Ralph Hennen, Managing Director of Product Development at SANpulse

A lot can transpire between the time you take delivery of your new storage and the day it’s fully integrated into the data center. Good things can happen—like getting faster performance for virtual servers, higher utilization because of resource consolidation, and savings from features like thin provisioning. Unfortunately, so can bad—like stalled applications, lost data, business disruptions, and immobilized end users.

Fortunately, the outcome of new storage deployments can be controlled. The following ten steps can prepare and execute a successful transformation—six to do before a storage migration, two during, and two after. Done correctly, the migration can be a prime opportunity to efficiently and cost-effectively complete related or long-overdue work like systems consolidation, upgrades, or reorganization of IT structures to better serve your business and user community.

....NOTE - content continues below this message

INVITATION

We invite you and your colleagues to join us online as we take the highest rated industry conference online - join us and the elite in the industry at the NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

1.  Define, document, and publish objectives and schedule

Describe project objectives in terms of schedules, resource use, and outcomes. Define measures of success, document objectives, schedule and make sure everyone gets a copy.

2. Commit to manage

Make resources available to meet schedules. Clarify who owns the project, who can allocate resources, who can resolve disputes. Define the process to follow when discovering a team cannot meet their commitment(s).

3.  Discover and analyze what really exists

Facts to confirm include: total number of existing servers, arrays, and host-to-storage fabrics; front-end adapter utilization; systems ownership; capacities; vendors/versions; and current RAID types.

4.  Know the newly deployed equipment, whether it’s from an incumbent vendor or a new supplier

New technology comes with new functionality that can save money and add value, but sometimes at a staffing, performance, or other cost. The more that is known about the new platform, the more it can be leveraged. Make it part of the success objective, and understand tradeoffs that might be required to use it.

5. Develop the storage model

In this step, develop a specific storage model or mapping scheme. For example, focus on extracting data associated with a newly acquired company or business line and isolate that information on a separate storage array or set of arrays. Or stipulate the consolidation of four arrays down to two. Another common objective is to pull Exchange email data onto its own array.

6. Make remediation decisions

Determine which devices you need to maintain with your new storage platform and then check manufacturers’ support lists to determine working combinations. Decide which systems to bring into conformance with specific policies or the latest updates and/or patches. Keeping track of this in a database will reduce risk of failure. Automating entries—versus manually updating the database—further reduces risk.

7.  Maintain project process and ownership during the migration

During the actual data migration, avoid log jams by clarifying task ownership and project processes. Communicate.

8.  Track the transformation

Throughout the migration process, track what has changed or is changing, what’s been consolidated, moved, and what metrics are different —for example new recoverability objectives for business continuance.

9.  Audit

Losing business function or equipment in a migration has the potential to jeopardize critical business operations. Now that migration to your new platform is complete, assure the transformation desired has taken place.

10.  Evaluate

Now is the time to honestly evaluate what went right, what went wrong, and what needs to be changed. Effective reporting tools and accurate data are essential to completing a productive evaluation. The well-populated project database or information plexus that you’ve been building should contain all the data necessary for comprehensive evaluation of the project.

Plan well, communicate clearly and follow these ten steps to complete the migration more quickly, with minimal disruption, and most cost-effectively. The faster you can move your new platform from the loading dock into your IT infrastructure, the faster you’ll be putting your investment to work and helping the business derive maximum value.

To read this paper in its entirety, go to http://www.sanpulse.com/content/white-paper-10-steps-best-practices-migrations

Follow SANpulse on Twitter at: http://www.twitter.com/sanpulse

Publish Date: July 26, 2010 4:29 PM

Industry Champion Award Leaderboard

Submit Event

Upcoming Events

Join professionals in the CX and contact center world at our online Expo, part of the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices event.

Attending the EXPO is FREE to any member of our association and you can me... Read More...
 396 
Share

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =