Why does your small business need to be switched to VoIP Phone system? - Dwibendu Moharana - ContactCenterWorld.com Blog
What is a VoIP Phone system?
VoIP is the new way of making calls online nowadays. VoIP service Providers simply means voice over internet protocol or phone service over the internet. Like evolution happens to floras and fauna, this digital evolution has happened to let experts claim that it will replace traditional phones completely. Still, traditional phones are there in the market but VoIP has already proven its point among millions of people around the world.
So how does a VoIP phone work? Well, as it’s mentioned above that it’s a new way of communication or you can say that the bottle has been changed but the wine is same. You may get confused over these lines but yes, the bottle is much lighter now than the older ones and much harder too. A VoIP telephone changes over the sound of your voice into information parcels and afterward sends them to the objective goal. You can use VoIP telephony simultaneously with your landline by leveraging gateways. VoIP phones are generally software-based softphones or purpose-built hardware devices that appear much like an ordinary telephone or a cordless phone.
Here are few major advantages of obtaining a VoIP phone system for any kind of business.
VoIP is affordable
You have Internet – Today Internet has captured the consciousness of mankind due to its extreme uses and a lot of functionalities. Everyone who does business has the internet now and it would be rare for a business not to have internet service already. Due to the vast uses of Internet nowadays the data cost has gone down, so VoIP is a great option to reduce your monthly phone bill. If you are starting a new business, especially with the low budget then instead of choosing traditional landlines, you should choose VoIP as it is affordable. Voice over the internet is always cheaper than voice over traditional pathways.
Lower call tariffs – VoIP gives you cheaper call tariffs when you choose it for your business. VoIP phones can cut your monthly phone expense up to 70%. When you make international calls for your business, you pay a high per minute rate for the call. But when you choose VoIP system, you will not have to pay an extra per-minute fee. So with a VoIP phone, your small business will get benefitted if you want to spread it globally as VoIP makes your calls local to clients in other countries rather than an international call.
Needs fewer inventories – No new inventories are required if your VoIP is hosted in the cloud. You simply don’t need to be worried for extra hardware in your house or organization. One more facility you get from the host is that it does not need to be maintained. The host provides free service regularly.
VoIP is scalable
The VoIP framework is accessible everywhere throughout the world and can without much of a stretch be utilized by means of a web connection. Despite your area, a client can sign in to their VoIP phone and get a dial tone in the wake of experiencing the costs, terms, and states of the VoIP telephone framework supplier. You can use a VoIP phone system while voyaging by means of email. If you are a start-up company, a VoIP phone will maintain the sovereignty in your company by offering you video conferencing and client interaction flawlessly
There is no geographical limit of a VoIP phone which enables you to get rid of all your old diaries that you use to write country codes. You can acquire a different country’s phone number also living in your country. Now if you want to make your small business to be present at different locations or countries then VoIP will certainly be that medium for you. Choose a good VoIP provider and enjoy all these great facilities!
A VoIP phone system is essential for a small business as it offers better disaster recovery and resiliency. Users don’t have to face network failures like in the traditional copper wires. For small businesses, it is always important to take fewer risks and a VoIP phone system is always risk-free. Efficient upgrades can be carried out using both active and inactive partitions, meaning minimal downtime, as well as, the ability to fall back if an upgrade fails.
VoIP has more features
Fax Is Supported- Virtual faxing is a very good feature of VoIP phone systems. Even in the age of email and instant communication, there are some instances when faxes are necessary. Without the need for paper or toner, you can send and receive faxes using the email account you already have with a hosted VoIP system.
Enterprise frameworks support- Proficient highlights in a VoIP telephone framework can give your clients a rich and complex experience when they call your business. VoIP phone system can offer endeavor highlights like custom IVR menus, call sending, phone calls, call recording, call logging, guest ID, call screening, hold music, opening hour channels, voice message, and even telephone combination with Google Analytics.
VoIP is easy to maintain
Easy to Configure- For you your business matters the most and when you are switching to a VoIP phone system from traditional telephone systems, you will definitely expect easy maintenance Facilitated VoIP programming makes it simple and modest to include new clients and an advantageous web-based interface makes it simple to move, include, or change the framework’s arrangement. There is no VoIP equipment to introduce, you just need IP telephones, and you don’t need to introduce programming.
Easy to Install- VoIP Phones are simple to install, even for people with limited technical know-how. This enables anyone to obtain this system whether it belongs to a village in India or a city in America. For small businesses this easy installing thing is important. As opposed to having somebody come and run telephone wiring through your office, you can set up an IP Phone and be prepared to go rapidly.
VoIP is business ready
- Savings- A VoIP phone system is always ready for business as all parts of making calls by means of VoIP, including global calls, are less expensive than conventional telephone calls, which converts into an expanded benefit for organizations.
- Greater Reliability. In a small business what someone wants is that everything that it uses to be reliable. So when you choose a VoIP phone system for your business it gives you greater reliability by allowing you to continue your communication even in unfavorable weather conditions. This reliability ensures you good revenue and good brand reputation.
- Greater Productivity. Calls made by means of a VoIP phone essentially require the Internet get to. That implies that paying little heed to where you are on the planet, you will dependably have the capacity to make a call. This serves organizations well when voyaging, making it not just less demanding to lead the business. VoIP phones are always easier to integrate with your business applications, so you can do more work through this framework. You can do things like placing outbound calls through Outlook or other email customers or raise a client record with that client’s inbound calls.
Publish Date: March 16, 2018 8:08 AM