Yap Hong Eng - ContactCenterWorld.com Blog
Publish Date: November 22, 2010 7:22 AM
It was my first ever participation in the Contact Centre World Awards and it was absolutely fantastic! The whole experience was so different from the "usual" conference where you heard alot of "sales talk", but over at the CCW conference, you get to hear from the industry experts around the world which gave me lots of learning opportunities over the best practices, creative ideas and cultural exchanges. Most of all, I get to meet really nice people and made some good friends along the way. Having to win at the Finals is the added sweetness to my whole experience in participating in the Awards and definitely beyond my expectation! :) Hope I will get the chance to be there once again.
Publish Date: November 16, 2010 5:13 PM