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Welcome to our 2024 Buyers Guide. The Buyers Guide helps our massive membership around the world (over 200 countries) to find solutions for their business.

If you sell CX and/or contact center products and services and want to be listed on this page at NO COST login by clicking here. If you are NOT a registered member you will need to join first at this link

2024 Buyers Guide

Click to use our EASY MATCH TOOL (saves you time!) or search a GENERAL list

Page: 123456789
141.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation

142.) 
TeamViewer

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.

143.) 
Technosys IT Management

Customer Support
Technosys IT Management Bpo, the business process Outsourcing, gives end-to-end transformative administrations for its customers over the globe. The organization's coordinated IT and BPO arrangements approach empowers it to open business esteem crosswise over ventures and administration lines, and address business challenges for its customers. Using inventive business perfection structures, progressing profitability changes, process reengineering, mechanization, and front line innovation stages, Technosys IT Management empowers its customers to accomplish their cost diminishment goals, enhance process efficiencies, upgrade viability, and convey unrivaled client encounter

144.) 
Teckinfo Solutions Pvt. Ltd.

Incorporated in 1995, Teckinfo Solutions Pvt. Ltd. is a software product company in messaging and communication space. We provide Contact Center Telephony (Cloud based, Hybrid and On Premises), Helpdesk Software, Lead Management System and other CRM products. Our products are highly scalable and
flexible thus empowering enterprises, startups and small and medium enterprises to engage with their customers and enhance their customer experience.

Services:
Artificial Intelligence
Automated Call Distributors
Business Continuity
Computer Telephony Integration
Dialer Solutions
Help Desk Software
IVR
Omnichannel
Recording
Remote Agent Solutions

145.) 
Tegsoft

Tegsoft Cloud Contact Center
Tegsoft is an omnichannel cloud communication platform that helps companies interact best with their customers, specifically focused on Customer Experience and Net Promoter Score.

It helps companies to manage voice, text (SMS, email, webchat, and chatbot) and social media channels for customer communication within a single Agent web interface.

Thanks to its integrated CRM structure and omnichannel capabilities, our solutıon identifies the customer and consequently provides contextual information to customize the customer experience. Tegsoft also helps improve Customer Satisfaction by providing embedded NPS survey tools.

Tegsoft has a variety of ready-to-use integrations with other...
(read more)

146.) 
Telebu

TelebuHub
TelebuHub is a single-window cloud call center software that’s loaded with all the tools and applications you need to manage an inbound, outbound or blended contact center.

With Missed Call Services, Cloud IVR & Outbound calling, Hub makes business calling easy!

147.) 
Telecom, Inc

Contact Center Services
Telecom, Inc. is a premier provider of outsourced contact center solutions. Based in the San Francisco Bay Area and in business since 1993, we are privately owned and operated. We operate as a mid-size boutique provider offering both the personal attention our partners require and the capacity to support their growth needs.

All Telecom Inc. employees are located in the United States and are specialists, offering experience, maturing, and education to the programs they are assigned to. Our combination of customized services, cutting-edge technology, and operational expertise enables our clients to increase revenue, reduce costs, and build successful customer relationships.

Telecom Inc....
(read more)

148.) 
Telecoms Supermarket India

Telecoms Supermarket India offers the first full-featured product of it’s kind in India, containing all components required to run a complete contact center without having to mix, match and experiment. Let you focus and achieve your business goals efficiently without having to struggle with technology!


We all understand that customer expectations are increasing with increase in demanding for relevant and helpful solutions and services. When looking for a right provider for contact center solutions, only one name comes on top of the list and that is Telecoms Supermarket India which compares and offers the best contact centre solutions most applicable to your business needs. Customers hav...
(read more)

149.) 
Teleperformance

Global leader in business service outsourcing Teleperformance, provides easier, faster, simpler, safer, better and more cost-effective customer interactions management in 80 countries with 300.000 employees, in 256 different languages and dialects with its experience over 40 years across the world.
Teleperformance Turkey has been providing outstanding customer experience via customer services, customer acquisition (telesales & telemarketing), technical support, account receivables, BPO, social media management, analytics solutions and digital transformations projects to the world's leading companies since 1995 with 3.750 interaction experts in 5 locations (İstanbul, Balıkesir, Uşak and Anta...
(read more)

150.) 
Telerain

KruptoConnect
Telerain offers a comprehensive package consisting of the Omnichannel Contact Center along with the Service Desk software. It is an ideal choice for the Customer Service because of its ease of use and guarantees to deliver a wonderful customer experience.

Instantly connect and engage with customers via any channels

Phone
Chat
Email
video
SMS
Social Media

151.) 
Televergence
Service: Telecoms

Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.

152.) 
TELNOVO Communications

TELNOVO is an Enterprise Communications Service provider with offices in the Philippines and USA. We help businesses reduce their communications cost by providing them communications solutions

153.) 
Teneo AI

Openquestion
OpenQuestion revolutionizes customer experience and operational efficiency by automating first response when customers call your contact center. Designed for platform independence, connect to existing technology infrastructure no matter how your call center tech stack is designed. Utilizing advanced AI techniques, a patented Teneo Linguistic Modeling Language (TLML), and integrated conversational context to evaluate and understand what customers need, evaluate sentences, recognize word patterns, and clearly identify caller needs.

This functionality interprets caller intent and swiftly routes customer calls to the most suitable agent, providing details of the request before the agent picks up. Additionally, automation can be added to handle customer queries without human intervention.

154.) 
Tethr
Service: Analytics

Tethr is a cloud-based conversation intelligence platform that combines AI, machine learning and over a decade of customer experience and sales best-practice research to surface contextual insights from phone calls, chats, emails and other customer interactions. Companies use Tethr to turn large amounts of unstructured voice of customer conversation data into insights they can deploy to improve their customer experience.

155.) 
The Primas Group

Primas CX
Primas CX is a CTI-based contact center enhancement suite that takes your contact center software to the next level.
It provides a set of tools that every contact center needs, over and above their vendor features.

*Advanced Call Back in Queue & SMS in Queue
*Agent Screen Pop
*Chatbot Automation
*Welcome Back Greeting
*Post Contact Survey
*Dropped Call Reconnect
*Digital Front Door & Many more

As a Vendor Agnostic ISV, we pride ourselves on delivering the best COTS & Custom solutions for any contact center in any industry.



156.) 
The Taylor Reach Group
Service: Consultancies

Established in 2003, The Taylor Reach Group is an award winning, call, contact centre and customer experience consulting and advisory firm. The company is based in Toronto and has offices in New York, Atlanta, Washington, Ottawa, London, Bangalore, Hong Kong and Beijing. We are vendor agnostic and do not partner with technology or outsource agencies. The only one who pays us are our clients. Each of our consultants possess a minimum of 20 years of ‘hands-on’ call/contact center operational management experience. We do not sell the pyramid, the seasoned experts you deal with through the sales process are the same people who will complete your project.
Taylor Reach has worked with contact cen...
(read more)

157.) 
The TeleServices Company

Call Center Outsourcing
We provide multi-lingual (Arabic, English, Hindi, Tagalog, and more) call center services with advanced technology and high quality standards in UAE and abroad.

158.) 
Trillys Systems
Service: Analytics

ActuCall
Imagine for a moment that you are a call center manager responsible for generating revenue through signing new customers or up-selling to existing ones. Imagine that your KPI is telling you you have an abandonment rate of 5% and someone comes along and says "No, your abandonment rate or dropped call rate is 13%." .." How do I know? AcutuCall VoIP software application can show you the dropped call data including, originating number and whether it was a network or equipment failure." Now imagine you can see your calls in progress on a mobile app, take your dashboard where ever you go! "What is a lost call worth to you?"

159.) 
Trust Business Partners LLP
Service: Omnichannel

Customer Interaction Automation
Delivering Ai -powered process automation and digital engagement tools. Onto existing technology stack as well as part of a total suite of offerings including Omnichannel contact centre. We work through partners who can add services and bespoke solutions.

160.) 
Unicom Services Ltd.
Service: Headsets

Contact center headsets and conference solutions
Unicom Services Ltd. is a distributor of professional headsets and communication solutions for all possible applications.

Products and Services:
* Headsets for contact center, office, small office and home, mobile phones, computer headsets and adapters.

* Conference systems - audio video terminals, personal and group multipoint conferences.

* Telecom Products - office wired and wireless phones, dect systems, softphones.

* Video conference software for contact centers and offices.

* Unified Communication Solution.
 
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