Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
Information Categories
SIM

SIM or Success In a Minute is a comprehensive series of short, sharp and practical ideas and suggestions for any business professional whether you work in sales, marketing, customer service, IT, are a leader etc.

These short training bites will help you sharpen your skills and knowledge and to perform better.

Below is a sample list of the topics (we will eventually include over 400 tips) covering Sales, Marketing, Customer Service, Technology, Business Process & Strategy, HR and more

 

 

Below is a partial list of items available to subscribers

  • Background Noise
  • Bring Fun to Work
  • Comprehensive Back Up Plan
  • Consider The Options
  • Crazy
  • Customer Surveys
  • Disability Laws
  • easy channel access
  • Filter Contacts
  • Getting More Out Of Technology
  • Getting The Marketing Message Right
  • Keys to Technology
  • Language Options
  • Make Training Fun
  • making it easy for customer
  • Management
  • Minimum Recruitment Standards
  • More Fun At Work
  • Multilingual IVR
  • Network Usage Guidelines
  • Printing Telephone and Fax Numbers
  • Public Praise
  • Queue Music
  • Repeat Callers
  • Security is a Human Need
  • Setting Targets
  • Shower & Steam Your Shirt!
  • Social Activities Help Motivate
  • Spread The Info
  • Support
  • Take Cell Numbers
  • Take Cell/Mobile Numbers
  • Take Your Time
  • Tap Into Expertise
  • Test Systems
  • The Experience
  • Toll Free Numbers
  • Toll Free Numbers
  • Types Of Questions
  • User Queue Choice

Preview of the series

Public Praise

Queue Music

Security is a Human Need

BUY ACCESS TO ALL THE SERIES - $49.95

OR GET UNLIMITED ACCESS!

Now you can subscribe for a 1 year unlimited access to ALL TRAINING available in The Learning Academy.

BUY UNLIMITED ACCESS FOR 1 YEAR FOR ONLY $149.95

Looking to train a team or your entire company?

Check the options for discount group licences– massive discounts available – see below

No. of Annual User Licenses Annual Fee
6 - 10 $ 995.95 BUY
11 - 25 $ 1795.95 BUY
26 - 50 $ 2995.95 BUY
51 - 100 $ 3995.95 BUY
101 - 250 $ 4995.95 BUY
251+ $ 5995.95 BUY
ccw_id : -1
all_access not set
active Training not set
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =