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Taking global best practices and delivering them to help you and your teams increase knowledge and support you in building a better, more experienced, efficient and professional team that perform at a higher level!

ContactCenterWorld.com presents Training and certification for businesses. Training allows staff to learn new skills and techniques with built in testing. For those interested in certification, we are launching a number of modules to follow that can lead to certification of individuals and/or companies


These programs have been designed to allow you 'the user' to select how you want to have the content delivered: Online, Classroom or a combination of both.


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Complete the education modules and get recognition for your effort.


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