Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
TELL A
FRIEND
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

Contact Center Automotive

Join this group!
Please register or login to join this group. Group registrations will help you network with other members and content of similar interest as we enhance this feature.

View All

News

A description of what Call Center World is and its importance in the industry. Also an introduction o
July 23, 2021 7:13 PM
 159 
Matador AI an SMS customer engagement platform teamed up with Shop Smart Autos, the digital media pla
July 6, 2021 11:47 AM
 83 
Integrated brand ecosystem, including a new mobile app and loyalty program, will drive measurable bus
May 5, 2021 5:09 PM
 318 
Penske Truck Rental has selected Avaamo's voice-driven Intelligent Virtual Assistant (IVA) for its ph
March 12, 2021 6:54 PM
 291 
World Connection, a mid-sized, bilingual BPO with contact centers in Boise, ID and Guatemala City, Gu
March 5, 2021 10:30 PM
 971 
Thunder Bay, Ontario - ContactCenterWorld is pleased to announce the winners of the 15th Annual Globa
March 5, 2021 10:44 AM

Raj Wadhwani | ContactCenterWorld.com

awesome 💜

March 5, 2021 12:01 PM EST
 1185 
Plus: VeriCall CEO receives individual Industry Champion Award
March 3, 2021 10:56 AM
 906 
Selly Automotive CRM is excited to announce its real-time integration with Frazer Computing Inc.
March 2, 2021 12:19 PM
 241 
New digital platform optimizes customer experience, streamlines service provider selection and delive
February 18, 2021 12:25 PM
 247 
Additional improvements and features on Porsche Connect will be the first touchpoint to benefit from
February 2, 2021 4:00 PM
 284 
Showing 1 - 10 of 56 items

Executive Interviews & Papers

5 Major Pay Offs that show why Team Leaders NEED to regularly coach their team members every week.
May 6, 2021
 1434 
Lastly, any other comments or opinions you can share about the effects of this pandemic on your busin
May 4, 2021
 916 
Many people were concerned about security of information with remote agents - how have you handled th
May 3, 2021
 719 
If you are a manager how do you help your team if they are struggling with personal issues at home or
April 30, 2021
 1
 703 
If you are part of a team that worked closely together face to face how do you feel now working in a
April 29, 2021
 497 
If you manage a team - how have you coped with the change ?
April 28, 2021
 601 
What have you noticed in terms of staff turnover since the pandemic? any changes? and why do you thin
April 27, 2021
 700 
If you had to recruit new staff, how has this worked for you? Is it easier / harder? please explain
April 26, 2021
 809 
How do you now train staff? how is this method working?
April 23, 2021
 553 
If the pandemic did not really affect you tell us why - what made it a non event for you?
April 22, 2021
 677 
Showing 1 - 10 of 441 items
Submit Editorial

Group Contacts

Esteban Creasey ContactCenterWorld
(Verified Admin)
Tyler Zawacki ContactCenterWorld
(Verified Admin)
Raj Wadhwani ContactCenterWorld
(Verified Admin)
Ertigen Zoga ZZ Group
(Verified Admin)
Annie Padayachee DHL Express South Africa
(Verified Admin)
Prab Bedi TechMahindra
Anelyn Estolloso Viscount Quality Certifications
Christopher James Stewart DHL Express (S) Pte Ltd
(Verified Admin)
Valerie McSorley Avant Garde Events, Inc.
Jeanne Landau CallFinder
(Verified Admin)
Joel Jesper Alino AZPIRED INC
(Verified Admin)
Colin Taylor The Taylor Reach Group
(Verified Admin)
Showing 1 - 12 of 772 items
Get Listed

Sponsors

The employee engagement tool for every business. It's easy to use, easy to set up and provides comprehensive data!
 3

About us - in 60 seconds!

Submit Event

Upcoming Events

The place where the world's best meet and share their best practices!

A place for professionals to learn the latest and greatest strategies and ideas and to connect with the elite in the industry. 

This is the highest rated industry event with ... Read More...
 1164 
Showing 1 - 1 of 3 items

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
session userid =
session userid =
session UserTempID = 67ed6773-e721-402d-8859-4c971c30aa21
session adminlevel =
session blnTempHelpChatShow =
session blnTempHelpChatShow =
session Country = 15abe8f6-2a8f-4dc5-9070-6cdf51b7a853
session cookie set = True
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =