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Thomas Cunningham
Director, Call Center Saas Ops
PerfectServe
8 Connections
Mark Littlejohn
Operations Data Management Consultant
MassMutual
210 Connections
Mikhail Rogov
Vice President, Application Development
Scivantage
5 Connections
JoAnna Lloyd
Sr. Director of Product Marketing, Consumer Solutions
Realpage
6 Connections
Tamika Byrd
Call Center Director
MassMutual
21 Connections
Chris Bauserman
VP, Product and Segment Marketing
NICE inContact
10 Connections

Contact Center Automotive

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Raj Wadhwani ContactCenterWorld
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Tyler Zawacki ContactCenterWorld.com

News

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Volkswagen Brand Sets Up Customer Experience Unit
Volkswagen AG's (VOW.XE) namesake brand said that it will establish a new division for customer exper
April 10, 2018 3:11 PM
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Bosch Unveils Emergency Call System for Cars
Bosch has unveiled an extensive “emergency call” system, the eCall for short, featuring telematics so
April 5, 2018 2:34 AM
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Executive Interviews & Papers

We Asked How Do You Intend To Improve Your Contact Center In 2018?
We asked members How do you intend to improve your contact center in 2018?

Read what some of them
February 15, 2018 5:00 AM
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Customer Service - Better Or Worse Than A Year Ago?
We asked members "Do you feel the service you personally get as a customer is better or worse than it
February 14, 2018 5:00 AM
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Upcoming Events

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EUROPE, MIDDLE EAST & AFRICA - NEXT GENERATION Contact Center & Customer Engagement Best Practices
2018 Top Ranking Performers from ContactCenterWorld.com showcase the top contact centers and professionals from all over the region! Read More...
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