Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

Contact Center Banking / Finance / Credit

Join this group!
Please register or login to join this group. Group registrations will help you network with other members and content of similar interest as we enhance this feature.

View All

News

nugo Customer Relationship Management platform, powered by Digital 55, has announced an update to the
August 9, 2022 5:09 PM
 154 
ContactCenterWorld is pleased to announce the winners of the 17th Global Top Ranking Performers Award
August 7, 2022
 1390 
New PP v4.0 Secure KVM Switches Ideal for Highly Sensitive Applications in Government, Military, Heal
August 2, 2022 1:46 PM
 228 
GVAs enhance customer experience and drive new efficiencies by seamlessly combining conversational se
July 28, 2022 3:02 PM
 295 
Access Softek, an omnichannel digital banking provider, has launched 24/7 Service to help community f
July 25, 2022 1:20 PM
 243 
Companies team up to accelerate digital transformation to deliver seamless customer experiences
July 21, 2022 5:49 PM
 311 
ScreenSteps, the innovative knowledge base software and training solution, wins the Gold Award for Be
July 14, 2022 1:05 PM
 687 
Goes 'all in' with Glia DCS to improve the member and employee experience
July 13, 2022 1:00 PM
 244 
Two Gold Medals to Stellantis Turkey influenced the 17th Top Ranking Performers Awards competition or
July 8, 2022 7:44 AM
 1483 
TD continues to lead in key digital banking categories among Canadian banks according to three separa
July 1, 2022 6:00 AM
 241 
Showing 1 - 10 of 210 items

Executive Interviews & Papers

ContactCenterWorld is pleased to announce the winners of the 17th Global Top Ranking Performers Award
August 7, 2022
 1390 
Two Gold Medals to Stellantis Turkey influenced the 17th Top Ranking Performers Awards competition or
July 8, 2022 7:44 AM
 1483 
Türk Telekom's customer experience subsidiary AssisTT’s domestic solutions for turnkey customer exper
June 20, 2022
 1621 
Banking professionals reveal strategic priorities for customer engagement in 2022

March 21, 2022
 1131 
Technology has indeed bettered living, and accounting is no exception. But there’s no replacing the v
February 16, 2022
 1735 
Nearly all customers now do some or all banking digitally while interaction with bankers is reserved
January 20, 2022
 891 
Glia expects breaking customer stereotypes, evolving the customer service representative role and mor
January 13, 2022
 1161 
Third annual holiday shopping survey of over 2000 shoppers identifies year-over-year trends, where th
December 13, 2021
 948 
Findings from a Phrasee survey reveal brand voice is coming of age as technology, culture and mindset
December 3, 2021
 1077 
To discard payroll worries & break free from compliance stress, more businesses are choosing to rely
November 17, 2021
 809 
Showing 1 - 10 of 477 items
Submit Editorial

Group Contacts

Tyler Zawacki ContactCenterWorld
(Verified Admin)
Esteban Creasey ContactCenterWorld
(Verified Admin)
Via Rahma PT. BANK CENTRAL ASIA, TBK
Grace Heny 168Solution
(Verified Admin)
Elsa Puspitasari PT. Bank Central Asia, Tbk
(Verified Admin)
Raj Wadhwani ContactCenterWorld
(Verified Admin)
Nugroho Agung Prasetyo PT Bank Central Asia Tbk
Olivier Patrick Omnicom.mg
 Karina Mejia citi bank central america
Meggi Tridarmawanto PT. Bank Negara Indonesia Tbk
Ayu Taqwanita PT Bank Negara Indonesia
Showing 1 - 12 of 11633 items
Get Listed

Sponsors

The employee engagement tool for every business. It's easy to use, easy to set up and provides comprehensive data!
 3

About us - in 60 seconds!

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =