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Contact Center COVID-19

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Please register or login to join this group. Group registrations will help you network with other members and content of similar interest as we enhance this feature.

Welcome to our special group covering news, articles and more about COVID-19, pandemics and working from home.
You will find great content and we welcome everyone who joins this group.
If you have news to share, submit it here at this link

Articles

National charity for bereaved people in England, Wales and Northern Ireland had a 68% increase in calls last year to its bereavement helpline. Read More...
March 2, 2021 11:19 PM
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A new business process outsourcing (BPO) survey found that being contacted without permission is among the major frustrations South African consumers experience when dealing with contact centres. Read More...
March 1, 2021 5:00 AM
 188 
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Magnus Geverts at Calabrio encourages organisations to re-think their cloud contact centre strategy. In the first of a new series of blogs, he shares three top tips for empowering employees using the latest cloud-based innovations in Workforce Engage... Read More...
February 26, 2021 5:00 AM
 450 
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Trending topics to use in your CX strategy for the year ahead. Read More...
February 24, 2021 5:00 AM
 647 
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Announcements

Announcements

WORKING FROM HOME?!



At ContactCenterWorld.com, we have been working with our global team from home for many years! Our President, Raj Wadhwani created a Work from home' video with tips based on our experience.

Click Here to view

Note: There is no charge. However, you will be asked to log in to access the content on our learning academy.

Group Contacts

Raj Wadhwani ContactCenterWorld
(Verified Admin)
Esteban Creasey ContactCenterWorld
(Verified Admin)

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