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It’s easy to overlook the role of the supervisor when managing a company’s shift to remote work. Howe
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Emotion and fair treatment influence insurance consumers more than increased encouragement to switch
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Results show most contact centers are embracing work changes and expect them to benefit the industry
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ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 205,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
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Sounds difficult doesn’t it! We get many requests for tips on motivating when funds do not exist, so...
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