Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

MEMBER
Sefanaia Silimaibau
Supervisor Quality Assurance & Trainer
37
MEMBER
Alison Turner
Digital Marketing Strategist
18
MEMBER
Sarah Brady
Customer Experience Specialist
61
MEMBER
Tracy Trew
Head of Customer Experience
13

Contact Center Executive Track

Join this group!
Please register or login to join this group. Group registrations will help you network with other members and content of similar interest as we enhance this feature.

View All

News

TDCX’s latest initiative will help clients stay at the forefront of AI technology
June 1, 2023 3:46 AM
 96 
TCN continues to strengthen its compliance solutions, helping its clients navigate the challenges wit
May 31, 2023 4:26 PM
 114 
The Punjab government's 'anti-corruption action line' has received close to 8,000 complaints since Ma
May 30, 2023 10:44 PM
 156 
A union representing Maximus call center workers filed unfair labor practices charges against the Tys
May 29, 2023 5:05 PM
 322 
Qualtrics announced the general availability of three new contact center innovations: Qualtrics Real-
May 28, 2023 1:51 PM
 523 

Executive Interviews & Papers

VoIP systems are integral to business communications, but only some use them as marketing tools. Lear
May 31, 2023 5:00 AM
 160 
The average South African consumer spends around 15 hours each month speaking to a call centre for pe
May 29, 2023 5:00 AM
 330 
Describe service goals module process, decisions, and setup

May 26, 2023 5:00 AM
 449 
Concepts of Workforce Management in Customer Interaction Center.
May 24, 2023 5:00 AM
 575 
Forecasting approaches used in Contact Center for publishing the Weekly Campaign Schedules.
May 22, 2023 5:00 AM
 654 
Submit Editorial

Group Contacts

Tyler Zawacki ContactCenterWorld
(Verified Admin)
Sefanaia Silimaibau Vodafone Fiji
Get Listed

Sponsors

# ContactCenterWorld

ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
www.contactcenterworld...
(view more)
 19

Tips

No Editorial Records

Latest EMEA Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =