Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Here are some suggested Connections for you! - Log in to start networking.

Sefanaia Silimaibau
Supervisor Quality Assurance & Trainer
Heriadhi Waskitho
Quality Auditor
Joel Jesper Alino
Vice President for Business Development
Joseph Cheng
Mezy Fadhila
HSSE Supervisor

Contact Center Legal

Join this group!
Please register or login to join this group. Group registrations will help you network with other members and content of similar interest as we enhance this feature.

View All


The 2024 Best in Europe, Middle East & Africa Meet, Share Ideas and Identify the Best to Present at G
Telus Corp. has informed some 150 unionized call centre employees based in Ontario that they must rel
July 15, 2024 4:04 PM
Wealthbox announces a new firmwide CRM agreement with Professional Wealth Advisors, an independent we
June 27, 2024 7:56 PM
Salt Labs is pleased to announce its partnership with Incept
June 4, 2024 11:35 AM
Both the fake call centres were located in Mohali Sector 74 and were run by Gujarat-based kingpins wh
May 21, 2024 12:00 PM
The United States Call Center Worker and Consumer Protection Act was introduced in both the U.S. Hous
May 21, 2024
Provides mobile messaging, compliance, and conversation intelligence with security.

May 8, 2024 2:45 PM
Gwalior police claimed to have busted an international fraud call center operating from a hotel room
April 3, 2024 1:42 PM
19th request under the USMCA’s Rapid Response Labor Mechanism
January 22, 2024 11:37 AM
More than 1,000 call centers in Ukraine are being used to extort money, the director of the Departmen
January 10, 2024 7:33 PM
Showing 1 - 10 of 71 items

Executive Interviews & Papers

AI has heralded in unprecedented innovation for contact center organizations. But, alongside that inn
May 27, 2024
Learn how AI can increase customers' accessibility (and hinder it, if you're not careful) to enhance
March 22, 2024
BioCatch's 2023 APAC Digital Banking Fraud Trends Report Affirms the Rapid Growth in Scams and Organi
July 19, 2023
 1718 - the global rankings have just been released showing the top 10 nations where
January 13, 2023 2:28 PM
Malta, Dec 2022 - at the NEXT GENERATION Contact Center & Customer Engagement Best Practices conferen
January 22, 2023 8:00 PM
Dec 2022 and the best in the world are crowned in Malta, the tiny little island nation known for its
January 10, 2023 8:00 PM
Tokopedia Care, a customer service center of the Indonesian marketplace provider Tokopedia, recently
December 14, 2022
In the present times, any business whether it is new or an already established one needs a multi-task
December 9, 2022
ContactCenterWorld is pleased to announce the winners of the 17th Global Top Ranking Performers Award
August 7, 2022

Michael Goldberg | Bg – Sblc Financial Instrument And Leasing Co


May 3, 2023 6:00 AM EST
Two Gold Medals to Stellantis Turkey influenced the 17th Top Ranking Performers Awards competition or
July 8, 2022 7:44 AM
Showing 1 - 10 of 179 items
Submit Editorial

Group Contacts

Daniel Patrick Cisco Systems (USA) Pte Ltd
Rudy Bohn Cisco Systems
David Reich Cisco Systems (USA) Pte Ltd
Raj Wadhwani 🍁 ContactCenterWorld
(Verified Admin)
Takeshi Nakamura FIL Securities(Japan)K.K.
Sahir Sekhon Epicenter Technologies Pvt Ltd
Kenneth Chong Cisco Systems, Inc
Mathew Varghese Cisco Systems (USA) Pte Ltd
Cieran Duffy Cisco
(Verified Admin)
Michael Strain Cisco Systems (USA) Pte Ltd
Paul Vernon Cisco Systems
Shadon Moodley Johannesburg Stock Exchange (Investor Services)
Showing 1 - 12 of 1055 items
Get Listed


The employee engagement tool for every business. It's easy to use, easy to set up and provides comprehensive data!


No Editorial Records
Showing 1 - 4 of 56 items

About us - in 60 seconds!

Submit Event

Upcoming Events

The 19th World Final Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =