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New report finds that contact center turnover is high, agent job satisfaction directly impacts custom
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# ContactCenterWorld

ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website ''. We were established in 1999.
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We all know is the place to meet and network with like minded professionals i...
December 2, 2021 2:19 PM
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For those interested in the most prestigious awards in the Contact Center World, we have a special o...
November 26, 2021 9:27 AM
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This Monday we met with members in Turkey in a joint event with Alotech/Call Center Studio  who...
November 25, 2021 11:55 AM
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Team members from took a stand/booth at Call & Contact Centre Expo in Lon...
November 24, 2021 10:19 AM
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Most organisations are dealing with rapidly evolving and growing technology landscapes an...
October 9, 2020
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Isleworth, August 3, 2020 – Business Systems, a leader in voice recording and enterprise...
August 13, 2020
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