Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

MEMBER
Rory Aditya
Manager Digital Service of Retail Customer Care
8
EXECUTIVE MEMBER
M Fajri
Learning & Development Manager
199
MEMBER
Vijay s
Director
44

Contact Center Travel / Transportation / Tourism

Join this group!
Please register or login to join this group. Group registrations will help you network with other members and content of similar interest as we enhance this feature.

View All

News

NICE's platform enables Carnival UK's mission to provide a frictionless guest experience
January 27, 2024 9:09 AM
 439 
Travel Solutions Network (TSN) plans to recruit more sales agents before July after agreeing a deal w
January 17, 2024 7:24 AM
 281 
Avanti Destinations has opened a new sales service center in the United Kingdom to connect with Unite
December 21, 2023 9:27 AM
 526 
Capita plc (‘Capita’) has signed a new contract with Ireland’s National Transport Authority (NTA) to
December 16, 2023 6:02 AM
 683 
Kiwi.com has announced it is leveraging Vonage's SMS API to engage with customers wherever they are i
December 15, 2023 3:51 AM
 636 
Noetica -- a British company, developing software products for the global contact centre market, has
December 7, 2023 8:04 AM
 4601 
Ambassador Cruise Line has pledged to grow its call centre after partnering with voice and text analy
November 3, 2023 9:16 AM
 608 
Phrasee’s generative AI platform helps Accor connect long-term business goals with data-driven, on-br
August 1, 2023 8:35 AM
 585 
Four-strong team dedicated to agents
July 18, 2023 10:40 AM
 892 
Conduent Incorporated (Nasdaq: CNDT), a global technology-led business process solutions company, ann
February 28, 2023 7:36 AM
 991 
Showing 1 - 10 of 46 items

Executive Interviews & Papers

The continued drive from airlines to utilise self-service or non-voice channels is creating serious f
March 24, 2023 12:00 PM
 1593 
ContactCenterWorld.com - the global rankings have just been released showing the top 10 nations where
January 14, 2023 2:28 AM
 16769 
Malta, Dec 2022 - at the NEXT GENERATION Contact Center & Customer Engagement Best Practices conferen
January 23, 2023 8:00 AM
 6012 
Dec 2022 and the best in the world are crowned in Malta, the tiny little island nation known for its
January 11, 2023 8:00 AM
 3768 
Tokopedia Care, a customer service center of the Indonesian marketplace provider Tokopedia, recently
December 14, 2022 12:00 PM
 4558 
ContactCenterWorld is pleased to announce the winners of the 17th Global Top Ranking Performers Award
August 7, 2022 12:00 PM

Michael Goldberg | Bg – Sblc Financial Instrument And Leasing Co

Welcome

May 3, 2023 6:00 AM EST
 20298 
Two Gold Medals to Stellantis Turkey influenced the 17th Top Ranking Performers Awards competition or
July 8, 2022 7:44 PM
 4593 
Türk Telekom's customer experience subsidiary AssisTT’s domestic solutions for turnkey customer exper
June 20, 2022 12:00 PM
 5049 
The consequences of the pandemic have affected business and markets all over the world, and at the sa
December 8, 2021 12:00 PM
 2260 
ContactCenterWorld is pleased to announce the winners of the 16th Annual Global Top Ranking Performer
October 21, 2021 10:47 PM
 1
 11114 
Showing 1 - 10 of 396 items
Submit Editorial

Group Contacts

Raj Wadhwani 🍁 ContactCenterWorld
(Verified Admin)
Sam Zuccarello SingTel Optus
Yaniv Wetzler Alma Vietnam
Zakaria AbuKafyeh Malomatia
(Verified Admin)
Joel Jesper Alino AZPIRED INC
(Verified Admin)
Vernon Padiachy Clientele Life
Punkil Patel Collabera Technologies PVT LTD
Steve Pels Contact Centre Action
(Verified Admin)
Patsy Bertoia Federal Express Canada Ltd.
Luis Bogalho DHL Express Portugal
Stageann Mason Telecommunications Services of Trinidad and Tobago
(Verified Admin)
Jason Guyot Foxwoods Resort Casino
Showing 1 - 12 of 584 items
Get Listed

Sponsors

The employee engagement tool for every business. It's easy to use, easy to set up and provides comprehensive data!
 4

Tips

No Editorial Records
Showing 1 - 4 of 66 items

Join Our Team

Industry Champion Award Leaderboard

Most active award (top 10) entrants in the past 48 hours! - Vote for Others / About Program
Submit Event

Upcoming Events

The 19th AMERICAS Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 30399 
Showing 1 - 1 of 3 items

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =