Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

Contact Center Utilities (gas / hydro / power)

Join this group!
Please register or login to join this group. Group registrations will help you network with other members and content of similar interest as we enhance this feature.

View All

News

RingCentral, Inc. (NYSE: RNG) announced that Ryder System, Inc. (NYSE: R) has turned to RingCentral f
August 10, 2022 3:55 PM
 152 
ChannelVision Magazine Recognizes Wholesale Cloud Communications Provider for Empowering Partners wit
August 9, 2022 6:51 PM
 164 
ContactCenterWorld is pleased to announce the winners of the 17th Global Top Ranking Performers Award
August 7, 2022
 1420 
TTEC Holdings, Inc. (NASDAQ:TTEC) announced the opening of its first delivery center in Colombia, ini
July 26, 2022 10:17 AM
 404 
BluIP Helping Customers respond to the mental health crisis with new tool


July 25, 2022 10:40 AM
 308 
Doxim announced that it has been named as a Major Player in the IDC MarketScape: Worldwide Customer C
July 21, 2022 4:09 PM
 297 
ScreenSteps, the innovative knowledge base software and training solution, wins the Gold Award for Be
July 14, 2022 1:05 PM
 695 
Jenne, Inc. announced that Jenne Cloud Services Brokerage has partnered with Invoca, a cloud provider
July 13, 2022 12:07 PM
 176 
New Partnership brings Voice and Internet Services to Year-Round Destination in Virginia

July 8, 2022 11:00 AM
 144 
Two Gold Medals to Stellantis Turkey influenced the 17th Top Ranking Performers Awards competition or
July 8, 2022 7:44 AM
 1489 
Showing 1 - 10 of 220 items

Executive Interviews & Papers

ContactCenterWorld is pleased to announce the winners of the 17th Global Top Ranking Performers Award
August 7, 2022
 1420 
Two Gold Medals to Stellantis Turkey influenced the 17th Top Ranking Performers Awards competition or
July 8, 2022 7:44 AM
 1489 
Türk Telekom's customer experience subsidiary AssisTT’s domestic solutions for turnkey customer exper
June 20, 2022
 1626 
Macro 4 commissioned two separate surveys of over 1,000 household utility bill payers in the UK. The
March 28, 2022
 1731 
Amdocs publishes new research emphasizing the enduring role of contact center and retail store agents
March 9, 2022
 1437 
Findings from a Phrasee survey reveal brand voice is coming of age as technology, culture and mindset
December 3, 2021
 1078 
ContactCenterWorld is pleased to announce the winners of the 16th Annual Global Top Ranking Performer
October 21, 2021 10:47 AM
 1
 3912 
2021 Contact Center World Award Winners From Around The World Gather To Share Best Practices
ContactCenterWorld is pleased to announce the winners of the 16th Annual Global Top Ranking Performer
October 21, 2021 10:47 AM
New 2021 Global Contact Center Survey identified that leaders see customer experience as the most imp
August 9, 2021
 1699 
Study finds long hold times, rerouting and agent repetition can deter customers from completing purch
July 19, 2021
 1002 
Showing 1 - 10 of 452 items
Submit Editorial

Group Contacts

Tyler Zawacki ContactCenterWorld
(Verified Admin)
Raj Wadhwani ContactCenterWorld
(Verified Admin)
Ilidio Vieira Intelcia
(Verified Admin)
Cynde Chong Maxis
(Verified Admin)
Helen Crossan BT Financial Group
Elif Diplen Birol ContactCenterWorld
(Verified Admin)
Stephen Pace SJS Solutions
(Verified Admin)
Anurag Azariah Dell India
Eko Wiyanto Service In Mind -- PT. Service Mandiri Indonesia
Showing 1 - 12 of 2621 items
Get Listed

Sponsors

The employee engagement tool for every business. It's easy to use, easy to set up and provides comprehensive data!
 3

About us - in 60 seconds!

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =