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Scicom - Company Profile   (About Company Profile Pages)

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Overview

Scicom is one of the largest contact centre outsourcing service providers in Malaysia, having provided services for some of the largest global MNC’s in the world. We have experience in all areas of contact centre operations, including outsource and in-source operations, training, consulting, quality management and certification services.Scicom currently manages customer interactions in 40 languages, covering over 89 countries and delivering "Total Customer Delight" to over 40 million customers worldwide.

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Company Members

Yoganand Nayak SCICOM MSC Berhad
Peter Elsey Scicom MSC
Shanti Jacqueline Jeya Raj Scicom (MSC) Sdn Bhd
Vinod Prasad Scicom (MSC) BHD
Ravi Kulatunga Scicom (MSC) Bhd / Scicom Lanka (Pvt) Ltd
SudharSanan Palandysamy SCICOM (Msc) Bhd
Hicham Haidar Scicom (MSC) Bhd
Judy George Scicom Sdn Bhd.
Chandra Nathan scicom msc bhd
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Articles

Kent Yearsley, CEO at SCICOM discusses the future of outsourcing, and the different cultural barriers people come arcoss.
June 13, 2003
 26537 
Over the last 20-30 years, multinationals have centred their expansion plans on the west. But with
these markets reaching saturation point, growth will need to come from elsewhere, and the focus is now on the Asia-Pacific region.

June 10, 2003
 25323 
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Contact Center Video News

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