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Puzzel - Company Profile   (About Company Profile Pages)

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Overview

Puzzel (formerly Intelecom) builds on 20 years’ heritage. It was one of the first pioneers to develop a cloud-based contact centre. Puzzel also encompasses leading mobile messaging and mobile payments to deliver a flexible and customisable customer interaction platform to meet the needs of today’s omni-channel and mobile environments. Headquartered in Oslo, Norway, Puzzel employs over 130 people who are all passionate about delivering innovative customer interaction solutions for contact centres and mobile environments.

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Company News

2023 European Cloud Contact Center Company of the Year Award

August 10, 2023 6:43 PM
 1842 
Puzzel cloud solution enables organisations to seamlessly integrate customer engagement and collaboration through Microsoft Teams.
November 1, 2022 10:17 AM
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Articles

Comprehensive European survey outlines significant opportunity for European contact centre leaders to adopt CX platform solutions to solve customer journey challenges in 2024 and beyond
January 26, 2024
 638 
As lockdown continues to ease, it pays to keep an eye on the pennies. Thomas Rødseth at Puzzel outlines 5 ways to achieve all-round efficiencies in customer service.
August 28, 2020
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Having an effective WFM system in your contact centre can make all the difference to your bottom lin...
February 3, 2020
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U-WFM is pleased to announce a strategic partnership with leading telecoms network provider and one ...
January 9, 2019
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