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With one of the most recognized brands in gift retailing, 1-800-FLOWERS.COM provides a broad range of thoughtful gift products including flowers, plants, gourmet foods, candies, gift baskets and other unique gifts to customers around the world via the Internet.Please Login (add)
1-800-FLOWERS.COM implemented KANA Response so that email communication would be the same fast, high quality experience for customers that it is when they order over the Internet. August 29, 2007 5:00 AM
TuVox deployed an order tracking speech application solution that give 1-800-FLOWERS.COM the ability to divert their non-revenue generating calls from the call center. As a result, customers no longer have to wait on hold in order to get the most up-... December 18, 2006 5:00 AM