Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
Become a Basic Member for free. Click Here

1Stream - Company Profile   (About Company Profile Pages)

Submit Company Feedback
Request Page Admin Access

Overview

1Stream are providers of Hosted Contact Centre technology. The hosted or “software as a service” model offers affordable, pay-per-use access to world-class technology including a complete range of multi-media applications to route, record and report on any contact centre activity. 1Stream also offers ongoing support and consulting services to help clients extract maximum value from their technology services.

https://1stream.co.za
 
          (add)  
[Vendors: Add a weblink for sales leads]
Read More

Company News

Customer relationship management is at the heart of any successful business. 
February 19, 2020 5:00 PM
 315 
Share
Through a strategic integration of its predictive dialler, 1Stream enhances the application of Salesforce and harnesses the potential of the contact centre.
February 20, 2019 12:33 AM
 577 
Share
Read More

Articles

Forward-thinking contact centres should be looking at how to prepare so they are ready to make the most of automation when the time is right, says Jed Hewson, co-founder and joint CEO of 1Stream.
August 6, 2018 5:00 AM
 1219 
Share
For years South Africa’s contact centre industry, its promoters and its detractors have focussed on telephony as the single biggest cost facing operators. We’d like to argue that this is a red herring
February 25, 2009 5:00 AM
 14930 
Share

Latest Tweets

Close Window
Call before cost @1Stream_ http://qoo.ly/hgm9v

September 1, 2017 9:59 AM
Close Window
Here are five #agent #behaviours that upset your #customers . Read more via @callcentrehelp http://ow.ly/UqCK30c7l4m

May 31, 2017 8:29 AM
Close Window
Management reports need to be easily accessed to make decisions on the go in the #contactcentre . Via @WhichVoIPSA http://ow.ly/MqXB30c7nUz

May 30, 2017 12:39 PM
Close Window
Over 88% of organisations expect #digital #customer #interactions to overtake #voice by 2020. Via @contactcentres http://ow.ly/4hdS30c7l0E

May 30, 2017 8:29 AM
Close Window
The #internet is now the greatest influencer in the #contactcentre . Read more http://ow.ly/A0pT30c7nMr #helpdesk #sales #measurement

May 29, 2017 12:39 PM
View All

Audio Podcasts

Latest Podcasts

from ContactCenterWorld.Com
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =