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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Companies have devised ways to measure just about everything that goes on in Contact Centers. But how do World-Class companies measure their Levels of Service? Find out what industry professionals have to say! And to find out more ways to improve S... April 24, 2009 5:00 AM
Taking into account the current economic situation faced by the world, you would think companies would be conscientious towards customer service. Get great tips and advice on solidifying customer loyalty by attending the April 17, 2009 5:00 AM