Abtran is the largest indigenous business process outsourcer (BPO) in the Irish market.
Established in 1997, the company is headquartered in Cork and currently employs in excess of 1,000 staff across multiple business sites.
Abtran is focused firmly on strategic, mutually beneficial partnerships with major corporate and government clients in domestic and international markets.
The processes that clients choose to outsource to Abtran include sales and customer service, administration, claims and financial processing. Outsourcing these processes to Abtran means our clients can concentrate on their core business objectives
The benefit to clients is that value adding activities are performed internally leading to the achievement of organisational goals.Please Login (add)
As more communication channels open up, contact centers are forced to train their agents to become multi-tasking specialists trained to handle multiple channels. We asked industry professionals whether their agents were able to handle different chan... March 26, 2010 5:00 AM
As more communication options open up to customers, contact centers are hard pressed to keep up in providing as many contact choices as possible. We wanted to know what channels contact centers currently provide to their customers, and how they are ... March 24, 2010 5:00 AM
We would like to wish our team members who have been shortlisted for the @IrishSalesChamp Awards luck on the 21st of June @homeofguinness . Telesales Champions: Timothy Murphy & Barry Deady and Telesales Managers: Muiris O’Conchuir & Damien Shannon #WeAreAbtran#Abtran21
June 14, 2018 12:59 PM
Have you thought about working in our new #Sligo location? Call in to @SligoParkHotel today to talk to our team, who will be there until 4pm to discuss the different roles we have to offer. You can also send your CV to [[Blocked Email]] #WeAreAbtran#WeAreHiring#Abtran21