Abtran is the largest indigenous business process outsourcer (BPO) in the Irish market.
Established in 1997, the company is headquartered in Cork and currently employs in excess of 1,000 staff across multiple business sites.
Abtran is focused firmly on strategic, mutually beneficial partnerships with major corporate and government clients in domestic and international markets.
The processes that clients choose to outsource to Abtran include sales and customer service, administration, claims and financial processing. Outsourcing these processes to Abtran means our clients can concentrate on their core business objectives
The benefit to clients is that value adding activities are performed internally leading to the achievement of organisational goals.Please Login (add)
As more communication channels open up, contact centers are forced to train their agents to become multi-tasking specialists trained to handle multiple channels. We asked industry professionals whether their agents were able to handle different chan... March 26, 2010 5:00 AM
As more communication options open up to customers, contact centers are hard pressed to keep up in providing as many contact choices as possible. We wanted to know what channels contact centers currently provide to their customers, and how they are ... March 24, 2010 5:00 AM
Happy #WorldKindnessDay . We are grateful today for our Charity club and all they do to help others. The kindness of our people who selflessly donate both money and time to the causes we support inspires us every day and creates a special community spirit. #WeAreAbtran#Abtran21
November 13, 2018 2:33 PM
Congratulations to Shane and John, the winners of our first #GoGreen Initiative. Both of them will be working on their projects over the next few weeks, stay tuned for a blog from Shane and John to find out more about the ideas that blew our judges away. #WeAreAbtran#Abtran21