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Ada builds a leading AI-powered platform that automates millions of customer conversations per month for enterprise businesses around the world. Using the power of machine learning, Ada enables 24/7 multilingual customer service that saves time, reduces cost and improves the customer experience.
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Company News

Financial institutions will be able to provide customers access to the chatbot
August 19, 2019 10:08 PM
Ada, a provider in Automated Customer Experience (ACX), announced the launch of Ada Glass
June 26, 2019 8:32 PM

Latest Tweets

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At Ada, we stand for accountability, courage and empathy. We stand with the Black community in calling for justice for George Floyd and Regis Korchinski-Paquet.

June 1, 2020 10:35 PM
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Thanks @Zendesk for highlighting this great moment from joint client @Upwork ! Learn more about Zendesk + Ada's premier partnership here:

May 26, 2020 11:16 PM
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COVID-19 is pushing customer service organizations to adapt to new realities. Could automation help your team meet customer needs and business requirements at this critical time? Find out here:
May 26, 2020 1:30 PM
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Together, Zendesk and Ada give companies the power to reduce customer service requests by over 50%! Zendesk customer service agents can focus on high-value inquiries, while Ada’s automation takes care of the rest. UpWork is a big fan of Zendesk + Ada:
May 25, 2020 10:15 PM
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Thank for the shout-out, Business Insider! "Accel’s Fletcher cites the company’s leadership, growing client list (which includes Zoom), and a growing need to automate customer service as reasons why Ada will come out of the crisis stronger."
May 25, 2020 5:02 PM
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