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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Amongst the contact centre hurrah of email, fax, voice, and web channels, almost all centres have forgotten video; all the while experts predict that this type of “see me” customer service market will see huge expansion in the next few years. July 26, 2004 5:00 AM