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EXECUTIVE MEMBER
Raju Shokeen
Head - WFM & MIS (South Africa)
430
MEMBER
Laila Almalki
CS Planning &Development Manager
76
MEMBER
Iryna Velychko
President
69
MEMBER
Nikola Cocovic
Head of Partnerships
82
MEMBER
Denis Charron
Optimization and Process Expert (Telephone Access and Client Services)
29

Agero - Company Profile   (About Company Profile Pages)

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Overview

Agero, formerly Cross Country Automotive Services, is the innovative industry leader in the combined roadside assistance, connected vehicle services, and claims management market. For almost 40 years, we’ve provided vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans, turn-key connected vehicle services, and efficient claims management solutions. Our award-winning service helps motorists in their time of need while building customer loyalty for our clients, which include 100 corporate entities and their 75 million customers.
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Industry Awards We Won!

ContactCenterWorld - Top Ranking Performers Awards Americas 2017: Ranked #1 for Best Contact Center Executive / Director
June 24, 2017 12:00 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2012: Ranked #1 for Best In Customer Service
November 3, 2012
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2012: Ranked #2 for Best Contact Center
November 3, 2012
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ContactCenterWorld - Top Ranking Performers Awards Americas 2012: Ranked #1 for Best Contact Center
June 22, 2012
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