Our next event - seats still available! Book today!
Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Alipay, a Chinese online third-party payment service provider under e-commerce provider Alibaba Group, has begun using smart robots at its call centers to deal with customers, signs of the increasing saturation of smart robots into daily life. September 15, 2015 5:00 AM