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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Align360 Software, LLC is a subsidiary of Align360, LLC, and the sole North American distributor of Charter Continuum™ software. Charter Continuum is a comprehensive CRM (customer relationship management) solution specifically designed for businessto-consumer organizations with a high volume or complex level of customer interactions. It enables companies to effectively deliver on their CRM strategy while increasing customer retention, maximizing staff productivity, and driving major improvements throughout the enterprise.Please Login (add)
Customer Relationship Management (CRM) is one of the IT sector’s strongest growth areas in recent times. However, as the economy contracts, CRM software vendors and consultants may be in for the rockiest ride of all. January 14, 2003 6:45 PM