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Overview

Alorica is an MBE Business Process Outsourcing provider of customer management solutions spanning the entire customer lifecycle. From customer acquisition and sales, customer care and support, logistics and fulfillment, to social CRM and mobile, Alorica offers a seamless customer experience across all service channels. Innovative solutions, such as AloriCares military veterans program and award-winning Alorica CRM and Analytics, have positioned Alorica as the only U.S.-based BPO company as Visionary on Gartner’s Magic Quadrant. Alorica’s ability is to listen, simplify and solve for our clients and their customers has resulted in client relationships averaging 13 years. Headquartered in Irvine, California with over 20,000 employees in over 40 domestic, near-shore, and offshore customer management centers, Alorica creates opportunities for its clients, people, and in its communities.
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Industry Champion Comments

3 Reasons: (1) Simply because we are #InsanelyGreat! (2) Just like the Industry Champion Award, Alor...
February 1, 2017 1:49 AM
Why? Simply because we are #insanelygreat! Our clients are #1 and we wouldn't mind being #1 here eit...
January 31, 2017 6:00 AM
Alorica is the best!
September 8, 2016 2:19 PM
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Industry Awards We Won!

ContactCenterWorld - Top Ranking Performers Awards APAC 2014: Ranked #4 for Best Contact Center Support Professional - HR
June 7, 2014 5:01 AM

Latest Tweets

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At #Alorica , we’re committed to making lives better—and in that spirit, we’re helping provide jobs during this time of insecurity and doubt. We have thousands of Work-at-Home opportunities available immediately—to learn more and apply, visit http://www.AloricaAtHome.com !

March 21, 2020 12:45 AM
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Introducing Brian Delaney, Alorica's newly-appointed President of Latin America & the Caribbean Operations! Brian brings to the table more than 30 years of experience and a track record of building successful teams in our industry. Read more at: http://bit.ly/3960H35 #alorica

February 27, 2020 5:19 PM
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We're thrilled to have secured a spot on IAOP’s Global Outsourcing 100 list for the 6th consecutive time! Congratulations to all those recognized! Read more at: http://bit.ly/2V1aL9r #OWS20

February 18, 2020 6:05 PM
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Attending #OWS20 ? Then be sure to catch Alorica’s Chief Commercial Officer Chris Crowley during today’s “Future of Social Responsibility in Outsourcing” breakout session—and discover the role #Alorica is playing in being a responsible corporate citizen! #IAOP #alorica

February 18, 2020 3:13 PM
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We were founded on Passion, Performance and Possibilities. But now, with the launch of our Corporate Social Responsibility (CSR) program, #Alorica is targeting three distinct ways to give back and pay it forward. Read more at: http://bit.ly/31P8RKq

February 13, 2020 3:29 PM

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This Friday, January 10, wear your best orange and blue outfit and post your photos on social media with the hashtag #GlobalBrandDay.

Celebrate the new decade by letting the world know how insanely great we are!

January 8, 2020 1:31 PM
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Be prepared, Aloricans! Keep safe and always tune in on the weather forecast.

December 4, 2019 3:20 PM
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