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Alorica Philippines - Company Profile (About Company Profile Pages)
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Overview
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Alorica is an MBE Business Process Outsourcing provider of customer management solutions spanning the entire customer lifecycle. From customer acquisition and sales, customer care and support, logistics and fulfillment, to social CRM and mobile, Alorica offers a seamless customer experience across all service channels. Innovative solutions, such as AloriCares military veterans program and award-winning Alorica CRM and Analytics, have positioned Alorica as the only U.S.-based BPO company as Visionary on Gartner’s Magic Quadrant. Alorica’s ability is to listen, simplify and solve for our clients and their customers has resulted in client relationships averaging 13 years. Headquartered in Irvine, California with over 20,000 employees in over 40 domestic, near-shore, and offshore customer management centers, Alorica creates opportunities for its clients, people, and in its communities.
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