Overview

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees across the globe.

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Company Members

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Christoph Halverson United States

Alorica
(Verified Admin)

Ken Muché

Alorica
(Verified Admin)

Erica McCarthy United States

Alorica

Judith Rodriguez United States

Alorica

Gallery Photos

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Industry Champion Comments

Latest Voter Comments - why they want this company to win!

As an employee at Alorica, I get to see first hand our commitment to excellence and expertise in con...
March 7, 2017 7:19 PM

3 Reasons: (1) Simply because we are #InsanelyGreat! (2) Just like the Industry Champion Award, Alor...
February 1, 2017 1:49 AM

Why? Simply because we are #insanelygreat! Our clients are #1 and we wouldn't mind being #1 here eit...
January 31, 2017 6:00 AM

Industry Awards We Won!

Enter Contact Center Awards

Alorica

ContactCenterWorld - Top Ranking Performers Awards Americas 2015: Ranked #3 for Best Community Spirit
June 26, 2015 5:00 AM

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Florentino Davila

ContactCenterWorld - Top Ranking Performers Awards Americas 2014: Ranked #1 for Client Services Manager (Outsourced Services)
June 20, 2014 5:00 AM

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Company News

Articles

Wall Posts

Christoph Halverson

Alorica is insanely great!
February 8, 2018 5:49 PM

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Award Videos

July 9, 2015 5:00 AM

Joel Massey - Alorica (USA)

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General Videos

June 6, 2018 5:00 AM

Meet Jacqueline | #IAmAlorica

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Blogs

Access All-Industry Social Posts!

Alorica - Taking a Bite Out of Churn, One Customer at a Time

As customers become more empowered with their selection process of new goods and services, it is imp...
July 14, 2016 5:00 AM

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Latest Tweets

…and we do everything we can to support them! Our corporate culture plays a huge role in keeping our teams engaged and enthused? Explore the ways we recognize and reward our employees, and check out some of our Aloricans in Action! https://www.alorica.com/aloricans-in-action/ #discoveralorica

June 22, 2018 8:30 PM

Last panel for Alorica at CCW ends with a bang! Ashish Bisaria talks about Customer Relationship Management: An Inside Out Approach-and what’s needed as the blueprint for success when partnering with a provider. #alorica #ccwvegas18 #customercontactweek

June 21, 2018 11:38 PM

Today, we celebrate all those who’ve mastered the art of angles, contour and duck lips. Happy #nationalselfieday from some of our insanely great team members-near and far! #aloricaselfie #whatfiltershouldiuse

June 21, 2018 10:09 PM

Congrats to all of our 1H site level Game Changer winners! These team members went above and beyond and are truly changing the game here at Alorica. Check out the full list of site winners on Engage- and stay tuned for the Game Changer Town Hall meeting on July 12th! #GameChanger

June 21, 2018 1:47 AM

Who’s having a flippin’ fun time at CCW?! WE ARE! Be sure to visit us at our booth, 809 & 811, and be on the lookout for Colleen Beers and our whole awesome Alorica crew! #alorica #CCWVegas18 #CustomerContactWeek
June 20, 2018 11:18 PM