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Alorica - Company Profile   (About Company Profile Pages)

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Overview

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees across the globe.

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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards Americas 2015: Ranked #3 for Best Community Spirit
June 26, 2015 12:00 AM

ContactCenterWorld - Top Ranking Performers Awards Americas 2014: Ranked #1 for Client Services Manager (Outsourced Services)
June 20, 2014 12:00 AM

ContactCenterWorld - Top Ranking Performers Awards Americas 2014: Ranked #4 for Best Contact Center Supervisor
June 20, 2014 12:00 AM

ContactCenterWorld - Top Ranking Performers Awards Americas 2014: Ranked #4 for Best Contact Center Executive / Director
June 20, 2014 12:00 AM
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Company News

The partnership will deliver optimized efficiencies and business outcomes, while significantly improving customer experience

February 29, 2024 3:00 PM
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To meet the demand for reliable AI interventions, Alorica and Genesys are teaming up to unlock the highest value of emerging technology for brands to achieve customer loyalty and optimized business outcomes
November 20, 2023 3:19 PM
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