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Alorica
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees across the globe.
               
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Company Members

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Christoph Halverson Alorica
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Ken Muché Alorica
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Gilbert Palao Alorica Philippines

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Industry Champion Comments

Latest Voter Comments - why they want this company to win!
As an employee at Alorica, I get to see first hand our commitment to excellence and expertise in con...
March 7, 2017 7:19 PM
3 Reasons: (1) Simply because we are #InsanelyGreat! (2) Just like the Industry Champion Award, Alor...
February 1, 2017 1:49 AM
Why? Simply because we are #insanelygreat! Our clients are #1 and we wouldn't mind being #1 here eit...
January 31, 2017 6:00 AM

Industry Awards We Won!

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Alorica
ContactCenterWorld - Top Ranking Performers Awards Americas 2015: Ranked #3 for Best Community Spirit
June 26, 2015 5:00 AM
Florentino Davila
ContactCenterWorld - Top Ranking Performers Awards Americas 2014: Ranked #1 for Client Services Manager (Outsourced Services)
June 20, 2014 5:00 AM

Company News

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Union Cites Alorica Layoffs in Push for Legislation to Protect Call-center Workers
A labor union representing call-center employees says the announced closure of a Beaumont facility may be part of an ongoing push by by employers to transfer such operations overseas. And they’re calling on lawmakers to stop it.
December 27, 2018 9:00 AM
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Over 360 Layoffs Slated for Beaumont Call Center Starting in January
Alorica's Beaumont office issued a WARN letter affecting 367 jobs with a layoff date of January 25, 2019.
December 15, 2018 2:16 AM
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Wall Posts

Christoph Halverson
Alorica is insanely great!
February 8, 2018 5:49 PM

Blogs

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Alorica - Taking a Bite Out of Churn, One Customer at a Time
As customers become more empowered with their selection process of new goods and services, it is imp...
July 14, 2016 5:00 AM

Latest Tweets

#HappyValentinesDay to all you lovebirds out there! #alorica

February 14, 2019 2:05 PM
Bong Borja, Alorica’s President of Asia, recently sat for an interview for The Boss—a Philippines TV program that features executives who are changing the game. Check out the full interview at: http://bit.ly/2GqAvWp #alorica #itsallaboutthejourney

February 13, 2019 11:22 PM
Join us at #OWS19 , from February 17-20—and don’t forget to stop by Booth 59 to catch up on all the #alorica awesomeness! We’ll see you there! #IAOP

February 12, 2019 9:25 PM
Joyce Lee, Chief Culture Officer, and Andy Lee, Chairman & CEO, visited our Sofia, Bulgaria site a few days ago!
February 12, 2019 5:42 PM
#HappyChineseNewYear —and three cheers for the Year of the Pig! #alorica
February 5, 2019 3:24 PM

Instagram

This week, the Irvine Chapter of Making Lives Better with Alorica went to the Orangewood Foundation to cook dinner and share the ❤️! #MLBAAlorica #MLBAFamily #MLBAShareTheLove
February 14, 2019 6:29 PM
#HappyValentinesDay to all you lovebirds out there! #alorica
February 14, 2019 2:45 PM

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