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Altitude Software is a global provider of omnichannel solutions to deliver great customer experiences. Its solutions help companies and organizations unify all customer interactions and become more customer-centric. Altitude Xperience is a modular software platform that handles all customer interactions and unifies all touch points, in the contact centre and throughout any organization.
More than 300.000 users in 1100 customers in 80 countries use Altitude Xperience to manage in real time enterprise functions like Customer Service, Telemarketing, Debt Recovery; Help Desk; Citizen Attention, etc. Altitude has 12 offices in four continents, a 160-strong worldwide partner network and is ISO 9001 certified for its worldwide support.Please Login
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Bahrain’s Ahli United Bank (AUB) delivers a unique digital experience by offering a first-of-its-kind Visual IVR and Video Banking service in the Middle East to its customers October 4, 2019 2:44 PM
Altitude Software, a global provider of omnichannel solutions that allow a unified vision of all customer experiences, has hired Paul Jones to lead the team that manages its growing customer base in the North America market August 5, 2019 11:25 PM
Consumers are increasingly using multiple channels to contact brands, and expectations for a response time are soaring, especially when it comes to social media, with 47% expecting a response within an hour, and 84% waiting no longer than a day. August 5, 2016 5:00 AM
In the May 2010 General Election, the Conservative Party achieved record gains in the number of seats won. At the heart of Conservative Campaign Headquarters (CCHQ) was a powerful Altitude interaction management solution. October 18, 2010 5:00 AM
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