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Altitude Software
Altitude Software is a privately-owned, independent company, and a technology provider in contact center solutions, with its Unified Customer Interaction(uCI) product line. Founded in 1993, Altitude Software has a worldwide presence with more than 17 local offices and 100 partners.
Altitude helps leading organizations to improve their relationship with customers, handle mission critical business processes, develop new communication channels, reduce operating costs, ensure legislation compliance, and achieve excellence in customer interaction.
         
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Carlos Taveira Altitude Software
Shlomo Harari Altitude
Naveen Kumar altitude software
Dhaval Makwana Altitude Software

Company News

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Altitude Integrates Chat with Xperience Proactive Contact Center Solution
LiveChat integration enables more sales and better customer experience, namely for digital-first companies
July 5, 2017 5:00 AM
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Altitude Launches Americas Innovation Lab
New Solution Development Center in Brazil Enables Local Digital Transformation Knowledge and Capabilities
June 22, 2017 3:10 PM
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Articles

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Consumers Expect Companies to Respond Within 24 Hours After Posting on Social Media
Consumers are increasingly using multiple channels to contact brands, and expectations for a response time are soaring, especially when it comes to social media, with 47% expecting a response within an hour, and 84% waiting no longer than a day.
August 5, 2016 5:00 AM
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Technology: The Biggest Challenge Facing Contact Centers in 2013
Altitude Software Releases Report on Market Trends and Challenges Shaping Tomorrow’s Contact Center
March 26, 2013 5:00 AM
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Latest Tweets

Look who's back.. Our mini-altituders for one more Friday day at the officeAugust 18, 2017 5:36 PM
Our deepest condolences to the victims and relatives #Barcelona #Cambrils #StopTerrorism " August 18, 2017 10:22 AM
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August 18, 2017 9:59 AM
Empowering your agents is the right way to go! Follow agent Mary's example: http://hubs.ly/H08g4lc0 #cx #cctr
August 17, 2017 3:44 PM
Storytelling – Two Essentials for Customer Experience Professionals CustomerThink http://hubs.ly/H08g46p0 by @lesliepagel via @customerthink

August 16, 2017 9:59 AM

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