Altitude Software is a privately-owned, independent company, and a technology provider in contact center solutions, with its Unified Customer Interaction(uCI) product line. Founded in 1993, Altitude Software has a worldwide presence with more than 17 local offices and 100 partners. Altitude helps leading organizations to improve their relationship with customers, handle mission critical business processes, develop new communication channels, reduce operating costs, ensure legislation compliance, and achieve excellence in customer interaction.Please Login
Consumers are increasingly using multiple channels to contact brands, and expectations for a response time are soaring, especially when it comes to social media, with 47% expecting a response within an hour, and 84% waiting no longer than a day. August 5, 2016 5:00 AM
In the May 2010 General Election, the Conservative Party achieved record gains in the number of seats won. At the heart of Conservative Campaign Headquarters (CCHQ) was a powerful Altitude interaction management solution. October 18, 2010 5:00 AM
Altitude is all ready for #CCWVegas18 ! Meet us at booth 924
June 20, 2018 5:27 AM
Our team has finally arrived to Vegas! Tomorrow is "get ready day". Off to #CCWVEGAS18 ! See you there? Meet our team!
June 19, 2018 12:17 PM
#CCWVEGAS18 Altitude will be in the Expo Hall at booth #924 - Come see us and find out more about #Altitude Xperience. Join us for our #Demo and see advanced integration of #Bots , human agents and #RPAs ! Come take a look and get a chance to win some prizes! See you next week!
June 15, 2018 1:02 PM
Is your Contact Center #GDPR ready? Download our new infographic and find out how Altitude Xperience solutions can help you meet with #GDPR compliance while delivering the best service experience possible! https://hubs.ly/H0cz5Jn0 #cctr