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Altitude Software
Altitude Software is a privately-owned, independent company, and a technology provider in contact center solutions, with its Unified Customer Interaction(uCI) product line. Founded in 1993, Altitude Software has a worldwide presence with more than 17 local offices and 100 partners.
Altitude helps leading organizations to improve their relationship with customers, handle mission critical business processes, develop new communication channels, reduce operating costs, ensure legislation compliance, and achieve excellence in customer interaction.
             
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Jose Duarte Altitude Software
Shlomo Harari Altitude
Beatriz Gortazar Altitude Software
Antonio Rego Altitude Software

Company News

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Altitude Software Presents its Adaptable and Omnichannel Xperience in a Box
The new packaged cloud-based offer is an ideal tool for the customer engagement ecosystem
November 8, 2018 9:39 PM
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Altitude Software Enhances its Xperience Suite with eGain AI and Knowledge
Altitude Software enhances its Xperience Suite with eGain AI and Knowledge
October 13, 2018 5:04 AM
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Consumers Expect Companies to Respond Within 24 Hours After Posting on Social Media
Consumers are increasingly using multiple channels to contact brands, and expectations for a response time are soaring, especially when it comes to social media, with 47% expecting a response within an hour, and 84% waiting no longer than a day.
August 5, 2016 5:00 AM
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UK Conservative Party
In the May 2010 General Election, the Conservative Party achieved record gains in the number of seats won. At the heart of Conservative Campaign Headquarters (CCHQ) was a powerful Altitude interaction management solution.
October 18, 2010 5:00 AM
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Latest Tweets

Do you remember what the world was like 25 years ago? We review in this video the history of Altitude Software and the main milestones in the industry since 1993 on the occasion of our 25th anniversary. #Altitude25 #video #cctr #cx #technology https://hubs.ly/H0fT9tm0
December 12, 2018 1:05 PM
Jose Duarte presenting at the Congreso Nacional de Credito the United Bank Limited Case Study: "Maximizing the efficiency of collection campaigns. #CMS10Credito #Finance #CX

November 29, 2018 4:43 PM
Altitude would like to thank all of you who came from different parts of the world and helped us to make our Digital Customer Journey Hub a true success! We can’t wait for the next time. #Altitude25 #AltitudeGlobalConference #CX #Madrid

November 28, 2018 1:29 PM
Our demo room was like this: On demand cloud Multimedia Contact Center, Omnichannel Customer Journey, Bots, Process Automation and much more! Altitude Digital Customer Journey Hub Conference #Altitude25 #CX #Bots #Omnichannel #Madrid #AltitudeGlobalEvent

November 28, 2018 12:32 PM
"We are not a tech provider anymore. A customer is expecting us to be an ally, to solve their problem no matter whether it is with a technology, a new app of the existing tech or a combination of solutions". Natalia Bochan, CMO Digital Customer Journey Hub Conference. #Altitude25
November 28, 2018 12:08 PM

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#christmasgathering2018 #momentsaltitude
December 15, 2018 4:05 PM
Christmas has arrived in our Brazilian office! 🎁🎄#happyxmas
December 11, 2018 7:21 PM

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